Location:

800 Philadelphia Street

Indiana, PA 15701

Hours: 

Monday - Friday 8:00AM-5:00PM

(Additional hours as necessary to meet the objectives of the department)

Function: Assists the Consumer Compliance Manager with ensuring S&T Bank operates in conformity with federal and state consumer protection laws, regulations, and regulatory guidance. This is accomplished through performing Regulatory and Third-Party Risk Assessments, regulatory research, Complaint Management, and providing guidance to business lines. 

Duties and Responsibilities:

• Has an understanding of consumer protection laws, regulations and policies that apply to S&T’s business operations.    
• Holds the designation of Certified Regulatory Compliance Manager from the ABA or is willing to pursue.
• Monitors and tracks all Consumer Complaints received directly from consumers or from regulatory agencies for regulatory requirements, themes, and emerging trends to identify systemic and compliance control failures.  Coordinates with first line of defense and business unit managers to identify root cause, drafts written responses, and ensures responses are provided within regulatory deadlines. Provides  Business Lines with weekly and monthly dashboards.
• Executes Regulatory Risk Assessments to assess and mitigate risk to the Bank and Business Lines according to regulations as directed by the Consumer Compliance Manager, and  makes suggestions for improvement to this process and Business Line Processes/Procedures. 
• Executes compliance risk assessments on products, services, and third-party vendors.
• Assists in the identification and quantification of compliance risk considering the size, level, and complexity of S&T’s operations; financial product and service offerings; and their delivery systems.
• Assists in developing and maintaining working relationships with the first line of defense to ensure that compliance requirements are incorporated into business processes of the first line of defense, and to establish an effective monitoring system to ensure that responsibilities are carried out and requirements are met.
• Performs compliance training to assist business line management and Employee Development & Training as directed.
• As assigned, participates on committees and task forces involved with new product initiatives and lines of business to assist in the identification and mitigation of compliance risk.
• Assists in the development and maintenance of compliance procedures for business line management.
• May be asked to assist with monitoring and testing, marketing reviews, and other duties to support Compliance Risk Management.
• Assists with compiling compliance-related data for management reporting.
• Demonstrates an ability to work independently and as a team player; exhibits excellent interpersonal skills to contribute to the success of the department and in turn, the organization.
• Maintains a good working relationship with all S&T employees and becomes a respected subject matter expert.   Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
• Performs additional duties as assigned.
  

Education:

Four year college degree in Business or a related field from an accredited college or university. Must currently hold or be willing to pursue CRCM or related certification, such as CIPP, or CCEP. The employment candidate should have specialized education on federal laws, regulations, and policies related to consumer protection as noted in applicable federal regulatory examination manuals. 

Experience:

Requires two to five years general experience with two to five years of regulatory compliance or consulting experience in financial services or two to five years in banking in lending origination, servicing, quality control, audit, or similar.

Physical Demands:

75% of the day is spent operating a keypad device.  The primary parts of the body involved in performing these tasks are fingers, thumbs and hands. Must be able to occasionally lift and/or move up to 20 lbs.  Use of electronic equipment is required 10% and use of a mouse 20% of the business day.  Specific vision requirements include close vision of 18”-20” for computer work.  90% of the business day requires sitting straight and 10% walking at a slow speed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential function.

Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.

For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: