About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role

The NTAM Investment Operations team serves as a critical link between Portfolio Management, Trading, and Operations, providing centralized support across global investment teams. The function acts as a Centre of Excellence (COE), driving operational excellence, risk management, and strategic initiatives across NTAM.

The successful candidate will provide expert support across Client Administration, Investment Administration, and Portfolio Administration activities, ensuring efficient account management, operational control, and exceptional client service.

Key Responsibilities

• Provide operational support to Portfolio Managers, Trading Desks, and Client Servicing teams.
• Perform daily oversight of portfolio positions, cash balances, and operational controls.
• Act as a subject matter expert for complex operational and investment-related issues.
• Lead and contribute to strategic, cross-functional, and process improvement initiatives.
• Drive operational excellence, risk mitigation, and control enhancements.
• Support audit, governance, and regulatory requirements.
• Build strong partnerships with internal stakeholders, clients, and service providers.
• Deliver high-quality outputs with appropriate review and quality control standards.
• Provide technical guidance and mentorship to junior team members.
• Present recommendations and solutions to senior management and key stakeholders.

Technical Skills & Expertise

Strong knowledge and experience across:

• Trade, cash, and position monitoring.
• Account setup, maintenance, and lifecycle management.
• Corporate actions processing and election management.
• Exception management and issue resolution.
• Performance attribution and reporting.
• Custody and FX instruction management.
• Counterparty and trading venue management.
• Transaction cost analysis and chargeback processes.
• Middle Office products, services, and operational controls.
• Investment products, financial instruments, and market operations.
• Risk management, governance, and operational oversight.
• Data analysis and operational process improvement.

Experience & Qualifications

• Minimum 8 years' experience within Asset Management, Banking, Financial Services, BPO, or KPO environments.
• Strong understanding of investment operations and portfolio support functions.
• Proven experience supporting Portfolio Managers, Account Managers, and Trading teams.
• Demonstrated experience leading complex operational initiatives and process improvement projects.
• Bachelor's degree or equivalent qualification required.
• MBA, CFA, FRM, or other relevant professional qualification would be advantageous.

Core Competencies

Communication & Stakeholder Management

• Excellent verbal and written communication skills.
• Ability to build and maintain effective relationships across teams and geographies.
• Strong presentation and influencing skills.

Collaboration & Leadership

• Works effectively within cross-functional teams.
• Shares knowledge and provides guidance to colleagues.
• Promotes a collaborative and inclusive working environment.

Problem Solving & Decision Making

• Strong analytical and critical thinking skills.
• Ability to investigate, assess, and resolve complex operational issues.
• Sound judgement and decision-making capability.

Accountability & Delivery

• Takes ownership of deliverables and client outcomes.
• Demonstrates attention to detail and a strong control mindset.
• Consistently delivers results in a fast-paced environment.

Work Authorization

Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.