À propos de ce poste Senior Cash Research Specialist chez Progress Residential
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary: The Senior Cash Research Specialist is responsible for ensuring that customer payments and payoffs are posted accurately and timely, processing and monitoring suspense funds within servicing guidelines, processing non-standard payments (i.e. default, bankruptcy, etc.) and handling escalated issues. Correcting funds applications and extensive research related to locating funds, amortizing loans. Reports and daily reconciliation to decision payment queues, suspense funds and edit/reject reports. This position may also team lead, mentor and train other team members.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Communicate with various departments, including Senior Management, to resolve issues or inaccuracies in a timely manner
- Extensive research of complex issues through resolution
- Complete ad hoc projects to include leading various smaller projects
- Research and clear Payment Clearing exception items that do not reconcile
- Review and complete Control reports to identify outages or corrections
- Reconcile daily cash and wires
- Complete daily Cash/System Batch Balancing
- System enhancement planning and testing
- Complete Cash Tasks
- Process requests for reimbursement from new servicers payments for NSF items
- Process reversal transactions
- Process Loan Modification Cash Adjustments as needed
- Ability to interact with peers in building team work with focus on meeting on time objectives.
- Incumbent must be analytical in nature with the ability to manage multiple tasks in a self-directed environment, although teamwork is key.
- Assist supervisor as needed
- Perform additional duties as required
- Serve as team lead in the absence of the supervisor, mentoring and training team members
- Overtime may be required as needed, including evening and weekend hours.
- This is not a work from home opportunity.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:
- MSP Experience
- Cash Department Experience
- BPL and Residential Cash experience
- Excellent attention to detail.
- Ability to multi-task and consistently meet multiple deadlines.
- Strong verbal and written communication skills.
- Ability to work in a team environment.
- Strong customer-service orientation.
- Ability to use good judgment.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
