À propos de ce poste Senior Business ISC Improvement Specialist chez Dow
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About you and this role
This role supports business growth, service improvements, and cost-to-serve productivity through the identification, development, and implementation of Work Process & Systems (WP&S) and End-to-End (E2E) improvements across the P&SP Business Envelope. The position focuses on optimizing business processes, system capabilities, governance models, and operating structures to drive efficiency, standardization, automation, and digital transformation.
Working closely with regional and global stakeholders, the role leads and supports projects that enhance planning, supply chain, and business processes while ensuring alignment with enterprise standards and strategic objectives. The incumbent will help design and implement scalable process and system solutions that support business expansion, new capabilities, and continuous improvement initiatives.
Success in this role requires strong analytical, problem-solving, and collaboration skills, as well as the ability to translate business requirements into practical process and system solutions. The role applies technical expertise, business process knowledge, and sound judgment to deliver sustainable improvements that enhance operational performance and user experience.
Responsibilities
WP&S and E2E Process Improvement
• Lead and support WP&S and E2E improvement initiatives that enhance business performance, planning process efficiency, and productivity.
• Identify, evaluate, and implement opportunities for process simplification, standardization, automation, and digitalization across business and planning processes.
• Analyze current-state processes, identify gaps and inefficiencies, and develop sustainable solutions that improve operational effectiveness.
• Drive continuous improvement efforts by leveraging data, user feedback, best practices, and process performance metrics.
Business Capability and System Enablement
• Design and implement new business capabilities, workflows, and system-enabled solutions to support growth initiatives, business expansion, and evolving business requirements.
• Partner with business process owners, subject matter experts, digital teams, and IT organizations to translate business needs into effective process and system solutions.
• Support deployment, testing, adoption, documentation, training, and change management activities for new tools, processes, and capabilities.
• Eliminate manual workarounds and improve user experience through process and system optimization.
Planning and Supply Chain Process Excellence
• Optimize business processes, governance frameworks, business rules, and performance metrics across forecasting, demand planning, supply planning, inventory management, order fulfillment, and S&OP.
• Support the development and implementation of scalable planning and operational processes that improve service, productivity, and business agility.
• Identify opportunities to improve data quality, process compliance, and operational discipline across the E2E value chain.
• Support inventory, service, and productivity improvement initiatives that balance business objectives with operational efficiency.
Project Leadership and Stakeholder Collaboration
• Lead cross-functional projects that deliver measurable improvements in efficiency, service levels, process effectiveness, and cost performance.
• Collaborate with regional and global teams to align on best practices, standards, governance models, and leveraged improvement opportunities.
• Partner with business leaders and stakeholders to prioritize initiatives, manage project execution, and ensure successful delivery of expected outcomes.
• Provide informal coaching and guidance to team members while promoting knowledge sharing and continuous learning.
Performance Management and Governance
• Establish, monitor, and improve process performance measures, governance controls, and operational KPIs to ensure sustainable business value.
• Support business decision-making through process analysis, operational insights, and performance reporting.
• Ensure compliance with established business processes, standards, and governance requirements while driving ongoing optimization opportunities.
• Contribute to strategic transformation initiatives aimed at improving E2E business capabilities and organizational effectiveness.
Qualifications
3-10 years of experience in a Supply Chain
University Degree, preferably in Supply Chain Management, Business, Engineering or other Sciences
Your Skills
The critical competencies required for success are: supply chain management skills, interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, value creation, technical proficiency in use of computer applications, analytical skills and project management skills
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.