Job Description

• MAIN DUTIES AND RESPONSIBILITIES

  PRIMARY DUTIES

• Act as communication bridge between business and IT department by translating business requirement into system specifications and vice-versa translate system requirements/limitations into business language for users.
• Determines operational objectives by studying business functions; gathering information; evaluating system/process requirements and formats.
• Recommend improvements for system/process by studying current practices; designing modifications where applicable.
• Recommend controls by identifying problems; writing improved procedures.
• Maintains system/process protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user documentation; providing support; training users.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value.

Required Qualification(s)

Responsibilities and Skills

Education

Language(s)