Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Supports ERP or Corporate Applications through system configuration, testing, and reporting. Works closely with business stakeholders to analyze requirements and deliver technical solutions. Participates in the full development lifecycle, ensuring accuracy and efficiency in system operations.

This role will function as a core Workday Supply Chain analyst, supporting day-to-day production needs, configuration updates, and continuous improvement initiatives. Responsibilities include supporting procurement, inventory, and supplier-related processes, assisting with issue resolution and root-cause analysis, testing system changes, and partnering with clinical, supply chain, and finance stakeholders. The analyst will help ensure smooth system operations, support reporting and data needs, and contribute to incremental enhancements in a complex, healthcare-focused environment.

Job Duties

• Configure ERP systems or corporate applications based on business requirements to support technical solutions for issues/processes and how they can/should be integrated with other business and technical systems/processes.
• Develop and execute test plans for upgrades, enhancements, and integrations. Assist in disaster recovery planning and upgrade support.
• Analyze data and create reports to support operational and strategic decisions.
• Troubleshoot system issues and recommend improvements.
• Develops, plans and executes thorough and complete test scenarios and plans.
• Collaborate with functional teams and provide technical guidance on processes.
• Strong understanding of procurement and supply chain business processes
• Experience supporting production issues, enhancements, and testing activities
• Ability to collaborate effectively with internal stakeholders and functional teams

Required Experience

• Hands-on experience configuring, maintaining, and supporting Workday Supply Chain functions including:
  • Procurement
  • Inventory Management
  • Suppliers and Supplier Accounts
  • Requisitions and Purchase Orders
  • Receipts and Returns
  • Catalog Management
  • Sourcing
  • Custom Validations
• Experience managing Workday production support activities, incident resolution, defect analysis, and root cause investigations.
• Strong understanding of Workday business processes, security framework, domains, and roles.
• Experience supporting Workday releases, feature adoption, testing, and deployment activities.
• Hands-on experience creating and maintaining:
  • Custom Reports
  • Calculated Fields
  • Workday Notifications
  • Business Process Configurations
• Experience working with Workday integrations including EIB, Core Connectors, and third-party procurement systems.
• Experience with ticket management tools such as ServiceNow, Jira, or similar ITSM platforms.
• Demonstrated ability to work directly with business stakeholders to gather requirements, troubleshoot issues, and implement solutions.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Minimum Qualifications

• Bachelor’s Degree in Information Sciences and Technology, Information Management, or fields related to the system functions supported or
• High School Diploma/GED and 7 years preferred work experience.
• 4 years Progressive experience in Information Management or Information Technology or
• 4 years Combination experience of Information Technology, Enterprise Resource Planning (ERP) , Corporate Applications and Healthcare.
• ERP or Corporate Applications configuration and reporting.
• Strong analytical and problem-solving skills.
• Process knowledge of assigned area(s) and applications.
• Strong analytical and problem-solving skills.
• Effective communication and teamwork

Preferred Experience

• Experience supporting Workday SCM in a healthcare, manufacturing, retail, or large enterprise environment.
• Experience with Workday Strategic Sourcing.
• Experience with Workday Prism Analytics and Workday Adaptive Planning.
• Knowledge of ERP process integration between:
  • Supply Chain
  • Finance
  • Accounts Payable
  • Inventory Management
  • Supplier Management
• Experience participating in Workday implementations, enhancements, or optimization projects.
• Workday Pro Certification in Procurement, Inventory, or other Supply Chain-related modules preferred.
• Experience supporting organizations with 10,000+ employees and complex supply chain operations.
• Healthcare industry experience strongly preferred

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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