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Requirements Gathering - Co-ordinate requirement activities, their validation and sign-off ensuring that the needs of the key stakeholders are articulated determining the need and value of performing the activity based on the context. Approval of relevant inputs to business cases and success criteria of projects.
Process Modelling - Approval of business process modelling and solutions.
Business Analysis - Providing leadership around business analysis best practice, ways of working and frameworks ensuring all Business Analysts working within the programme deliver the professional standards expected. Accountable for the adherence by the Business Analyst team to the programmes quality standards to achieve best practice.
Facilitation - Liaise with key client stakeholders, service delivery managers, programme / project managers, business architects, users, change and technical teams to identify, design and support the implementation of efficient and effective solutions.
Stakeholder Management and Engagement - Partner with key stakeholders to maintain a thorough understanding of their business areas and change programmes. Build relationship across functional departments and build networks of established connections. Manage and resolve any issues raised around the performance or capability of proposed solutions and their impact on service delivery.
Resources - Develop and implement best practices for business analysis across the programme. Scoping and planning the Business Analysis resource and effort across the programme / project. Balance priorities and demands with Senior stakeholders to coordinate Business Analysis activity across complex projects / programmes.
Performance Management - Performance management and leadership of Business Analysis project teams, ensuring high performance and that targets are achieved. Responsible for overseeing the development of business analysts and their career development.

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