Description

The Senior Adobe Workfront & Fusion Administrator/Architect serves as the strategic and technical owner of the Adobe Workfront platform, responsible for designing, implementing, optimizing, and governing enterprise work management solutions. This role partners with business leaders, marketing operations teams, project management offices, IT, and system administrators to transform business processes into scalable workflows, automation solutions, integrations, and operational frameworks.

The ideal candidate combines deep expertise in Adobe Workfront administration, Workfront Fusion automation, enterprise architecture, process design, governance, change management, and stakeholder engagement to drive operational efficiency and platform adoption.

Key Responsibilities

Platform Architecture & Strategy

• Define and maintain the enterprise Workfront roadmap aligned with business and operational objectives.
• Design scalable Workfront architectures that support project management, resource management, intake, demand management, and portfolio governance.
• Establish platform standards, best practices, naming conventions, and governance frameworks.
• Evaluate and recommend new Workfront capabilities, features, and platform enhancements.
• Develop long-term strategies for workflow automation, integration, and digital transformation.

Workfront Administration & Configuration

• Serve as the senior platform expert for Adobe Workfront administration.
• Configure and maintain:
  • Request queues
  • Custom forms
  • Project templates
  • Portfolios and programs
  • Dashboards and reports
  • Resource management settings
  • User permissions and access models
• Ensure platform performance, scalability, security, and compliance requirements are met.
• Lead platform upgrades, releases, testing, and deployment activities.

Workfront Fusion Automation

• Design, build, and maintain Workfront Fusion scenarios and integrations.
• Automate workflows across Adobe and third-party platforms.
• Develop sophisticated automation solutions to reduce manual effort and improve data quality.
• Implement monitoring, logging, alerting, and exception-handling processes for automation scenarios.
• Optimize existing Fusion solutions to improve performance and reliability.
• Create reusable automation frameworks and templates.

Integration Architecture

• Lead integration strategy between Workfront and enterprise platforms including:
  • CRM systems (Salesforce, Dynamics)
  • Marketing automation platforms
  • DAM platforms (Adobe Experience Manager, Sitecore)
  • ERP and finance systems
  • Collaboration tools (Microsoft Teams, SharePoint)
  • Data and analytics platforms
• Define API requirements and integration patterns.
• Collaborate with IT teams and developers to implement secure, scalable integrations.
• Ensure data integrity and consistency across connected systems.

Business Process Optimization

• Assess current-state processes and identify opportunities for automation and simplification.
• Lead process-mapping workshops and future-state design sessions.
• Translate business requirements into technical solutions.
• Eliminate operational bottlenecks through workflow optimization.
• Establish measurable operational improvements and success metrics.

Reporting & Analytics

• Design executive dashboards and operational reporting frameworks.
• Develop KPI tracking for:
  • Project delivery
  • Capacity management
  • Resource utilization
  • SLA adherence
  • Workflow efficiency
  • Automation savings
• Provide strategic insights and recommendations based on platform data.

Governance & Compliance

• Establish platform governance models and operating procedures.
• Manage change control processes and configuration standards.
• Develop documentation standards and solution design artifacts.
• Ensure compliance with organizational security and audit requirements.
• Conduct regular platform health assessments and risk reviews.

Stakeholder Management & Consulting

• Act as a trusted advisor to senior business leaders and project stakeholders.
• Lead discovery workshops and solution design sessions.
• Communicate technical concepts to both technical and non-technical audiences.
• Build business cases for platform investments and enhancements.
• Facilitate prioritization and roadmap planning discussions.

Change Management & Adoption

• Lead user adoption and platform enablement initiatives.
• Develop training materials and user guides.
• Coach administrators, power users, and business teams.
• Drive continuous improvement programs to increase platform maturity.
• Promote best practices and operational excellence across the organization.

Leadership & Mentorship

• Mentor junior administrators, consultants, and analysts.
• Provide architectural guidance on complex initiatives.
• Establish implementation standards and quality assurance practices.
• Serve as an escalation point for complex platform and integration issues.

Basic Qualifications:

• 7+ years of Workfront administration, consulting, or solution architecture experience.
• Bachelor's Degree

Preferred Qualifications

• 3+ years of Workfront Fusion design and development experience.
• Adobe Certified Workfront Administrator certification.
• Experience implementing Adobe Workfront planning.
• Demonstrated experience implementing enterprise Workfront solutions.
• Strong knowledge of workflow design, process automation, and project management methodologies.
• Experience with APIs, system integrations, and enterprise software ecosystems.
• Advanced analytical and problem-solving skills.

• Adobe Workfront Fusion certification strongly preferred.
• Experience in marketing operations, PMO, or enterprise transformation environments.
• Experience integrating Workfront with Salesforce, Adobe Experience Manager, Sitecore, Marketo, Microsoft 365, or ServiceNow.
• Knowledge of Agile, Lean, and change management methodologies.
• Experience within highly regulated industries such as financial services, healthcare, or insurance.
  
  

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.