At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

DUTIES AND RESPONSIBILITIES:

• Administration of Globe Telecom’s security platforms which includes but is not limited to firewalls, ASAV, APT, SIEM, VPN, etc.. Responsibilities include: 

• Documentation of security platform builds

• Closure of incidents/events

• Security Log analysis, action and escalation (if necessary)

• Investigation of security platform incidents/events

• Security Metrics reporting

• Provide progress report/ response to customers (NTG, IG, ISG and EG) within the agreed SLA

• L2 support for policy/information security requests provisioning

• L2 troubleshooting on telco and enterprise grade firewall and other security devices. Provide Level 2 support for security related events and incidents. Diagnostics, isolation, and provisioning should be performed.   

• Perform documentation of policies and procedures.

• Develop processes for basic security platform monitoring and handling for the Threat Hunting Operations Department.

• Lead and are SMEs for Security Platform projects.

• Review of security platform policies and increase the security posture of Globe Telecoms security platforms.

• Vendor management for security platform vendor escalations.

• Develop and Execute BCM plans and practices.

KPIs:

• Closure of Incidents/events within agreed SLA

• Request and provisioning within agreed SLA

• Incident response and escalation within agreed SLA

TOP 3-5 DELIVERABLES:

• Administration of Globe Telecom’s security platforms which includes but is not limited to firewalls, ASAV, APT, SIEM, VPN, etc..

• Closure of incidents/events

• L2 support for policy/information security requests provisioning

• L2 troubleshooting on telco and enterprise grade firewall and other security devices. Provide Level 2 support for security related events and incidents. Diagnostics, isolation, and provisioning should be performed.   

HIRING REQUIREMENTS:

• Graduate of B.S. in Computer Science/Engineering or any IT-related courses (should be 4-5 years course) 

• Training in Information Security, ITSM, Project Management, Business Process Admin, & Quality

• Minimum of 4 years work experience in Telecom or IT.

Certification/License:

Preferably has certification: CCSA/CCSE, CCNA/CCNP, MCSA/MCSE, RHCT/RHCE, CEH, CISA/CISM/CISSP.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.