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Job Description

CORE JOB FUNCTIONS                                                                                                          

• Notifies local police department when backup is necessary.

• Inspects building, equipment, and access points.

• Permits entry of allowed personnel after verifying identity.

• Informs violators of policy and procedures and restrains trespassers.

• Controls traffic by directing drivers.

• Checks surveillance cameras periodically to identify disruptions or unlawful acts.

• Submits reports of surveillance activity and unusual occurrences.

• Secures all exits, doors, and windows after end of operations.

• Investigates people for suspicious activity or possessions.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

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• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

CORE QUALIFICATIONS                                           

•   Education:High School diploma or equivalent 
• Certification and Licensing:Not Applicable 
• Experience:Minimum 1 year of relevant experience         
• Knowledge, Skills and Attitudes:Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary.Proficiency in computer software (i.e. Microsoft Office).
• Must be punctual, dependable, and flexible.Excellent customer service skills required to handle all levels of personnel, patients, and visitors.
• Must possess excellent oral and written communication skills in English.
• Ability to operate a motor vehicle.Valid State of Florida driver's license  

DEPARTMENT ADDENDUM

•  Department Specific Functions

• Patrols hospitals, buildings, grounds, and associated areas to prevent, investigate and document arson, theft vandalism and any other criminal activity.Monitors and responds to security, fire, and environmental alarms. Assist in follow-up as necessary.
• Responds to emergency calls for assistance and disasters.
• Investigates unusual incidents reported by UM staff, visitors, physicians, and patients.
• Provides excellent customer service to patients, families, visitors, and staff.
• Maintain a safe and secure environment.
• Normal duties require extensive walking, standing, and/or running.
• Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• Handles disruptive individuals with good verbal intervention techniques. Combative individuals may require physical intervention.Assist with traffic control as necessary.
• Completes reports and incident documentation as necessary. Reports must be easy to read and accurate.
• Controls evidence, valuables, and lost/found items as necessary.
• Operates UM vehicles in accordance with the rules and regulations of the University of Miami.
• Works in an independent atmosphere with minimal supervision and high public contact.

• Completes all mandatory training programs.

• Other duties as assigned.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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