Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Introduction

As Security & Counterparty Contracts Administrator, you’ll take ownership of contract administration, agency applications and the records that support security and counterparty monitoring. You’ll review information, coordinate responses and provide clear guidance to Business Units, helping the team deliver accurate, timely and compliant outcomes.

You’ll work across internal teams and external counterparties, using company systems to maintain reliable records and management information. You’ll also support projects, interpret policy and regulatory developments, improve procedures and help colleagues build consistent ways of working.

What you’ll be doing

You’ll manage complex administration and turn contract, onboarding and monitoring information into dependable records, guidance, and reporting. Your work will support effective controls, informed decisions, and consistent service across the business.

• Review Insurer Terms of Business Agreements and coordinate Agency/Intermediary questionnaires and other onboarding documents.
• Gather, assess, and maintain information used to monitor security and counterparties, ensuring company systems remain accurate and current.
• Produce metrics and management information, explain material issues, and recommend improvements to controls, records and procedures.
• Lead assigned projects and contribute subject-matter input to wider initiatives, coordinating actions through to completion.
• Build effective relationships across Business Units and counterparties, responding to urgent or complex queries fairly and ethically.
• Monitor relevant legal, regulatory and market developments, translate impacts into practical actions and complete required training.

Who we’re looking for

We’re looking for evidence of contract administration delivered accurately in a regulated, multi-stakeholder environment. You’ll be able to exercise judgement, communicate complex points clearly and organise competing priorities.

• Experience reviewing commercial or insurance contracts and completing agency, intermediary, or counterparty onboarding documentation.
• Ability to analyse information from several sources, identify gaps or inconsistencies and maintain an auditable record of decisions and actions.
• Experience producing useful metrics, reports or management information and explaining findings to senior stakeholders.
• Evidence of interpreting policies, procedures or regulatory requirements and applying them consistently to day-to-day work.
• Ability to plan projects, prioritise urgent work and coordinate stakeholders to agreed outcomes and deadlines.
• Legal experience or knowledge of Insurer Terms of Business Agreements is useful but not essential.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.