The Role:

Supervise and coordinate the fulfillment activities within all departments for Caja systems, pick stations and packing areas. This includes, but is not limited to, ensuring communication with all fulfillment key staff, proper distribution of work flow, pack wave management within HighJump WMS Caja WMS, and Pyramid WCS, a solid understanding of priority cut off for all channels, strict adherence to departmental policies and the timely processing to accommodate

SLA requirements, ability to monitor OPT report for fulfillment with a solid understanding of open workload assessment. Act as a resource and support the implementation and execution of the Shortage, Safety and Training Programs.

Key responsibilities include, but not limited to:

• Supervises employees who use a variety of equipment such as PIT forklifts, conveyors, and hand carts to move materials within a warehouse. 
• Develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, and others.
• Manage/coordinate all DC operations.
• Properly utilize resources, equipment, technology and facility for all distribution operations (inbound, inventory control, quality control and outbound functions).
• Understand and achieve all functional area performance metrics (service, cost, quality and accuracy) for all channels of business

Benefits and Perks:

• Growth and Development
• Competitive Pay and Bonuses
• Vacation and Sick Time
• Holiday Pay
• Medical, Vision, Dental
• Company Paid Life Insurance
• 401k with company match
• Tuition Reimbursement
• Extra Discounts and Perks
• ESPP
• And So Much More!

Skills/Competencies Requirements:

• Develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, and others. 
• Model and promote teamwork across all functional areas and with all shift departments and functions.
• Understand and constantly use continuous improvement methodology to increase, quality, accuracy service and safety while increasing productivity.
• Responsible for assessing open workload within the fulfillment departments for Caja systems, pick stations and packing areas. Must work with fulfillment key staff to assess daily workflow and adjust as needed by working with managers to make sure we are adequately staffed to sustain meeting SLA requirements for all channels/brands. Responsible for calling out overtime as needed by assessing open workload.
• Responsible for ensuring quality, accuracy, pack wave completion for both Caja systems. to make sure all planned pack waves for the day have been fully PICKED/PACKED 100% by required deadline.
• Responsible for working with managers on staff planning requirements for peak and non-peak season.
• Responsible for mentoring and supporting all key staff daily to assure we are focusing on leadership development to include much focus on soft skills.
• Responsible for making sure all department areas are always kept clean and organized regardless of season.
• Works closely with other departments such as Customer Experience, Vendor Compliance, Quality Assurance, Shipping and Receiving.
• Continues improvement – Observes departmental working areas within the fulfillment department working alongside with key staff. Helps by putting together CCR Form for departmental enhancements. Focus on efficiencies.
• Always represent the company in a positive and supportive manner.

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Must be able to communicate clearly.
• Manual dexterity required.

The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in:

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.