With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Job Description:

A.   Main Responsibilities.

1.      Savings Mobilization Strategy and Business Growth

• Develop and implement the institution’s savings mobilization strategy in line with approved business plans and growth targets.
• Translate institutional deposit targets into branch-level, regional, and individual performance targets.
• Identify opportunities to grow deposits from individuals, micro and small enterprises, groups, institutions, associations, and other eligible customer segments.
• Develop initiatives to increase both new account openings and active savings account usage.
• Monitor market trends, customer needs, and competitor offerings to identify opportunities for deposit growth.
• Recommend improvements to savings products, pricing, channels, and customer value propositions.

2.      Deposit Portfolio Management

• Drive growth in total deposits, average balances, active accounts, and customer retention.
• Monitor deposit mobilization performance against targets, budgets, and forecasts.
• Analyze deposit concentration, customer segments, account activity, and deposit stability.
• Develop strategies to retain existing depositors and reactivate dormant accounts.
• Monitor deposit costs and contribute to maintaining a sustainable and competitive cost of funds.
• Work with Finance and Treasury to align deposit mobilization with liquidity and funding requirements.

3.      Product Development and Innovation

• Collaborate with relevant departments to develop and improve savings products that respond to customer needs.
• Promote accessible and affordable savings solutions for low-income households, rural communities, women, youth, microentrepreneurs, and other target segments.
• Support the introduction of digital savings channels and other innovative deposit mobilization approaches.
• Review product performance and recommend adjustments based on customer feedback, profitability, and market demand.
• Develop campaigns to increase product awareness, account activation, regular deposits, and customer loyalty.

4.      Branch Performance and Sales Execution

• Provide technical guidance and support to branches on savings mobilization initiatives.
• Develop branch action plans and monitor implementation against agreed targets.
• Conduct regular branch visits, market assessments, and performance reviews.
• Coach branch managers and frontline teams on deposit sales, customer engagement, relationship management, and cross-selling.
• Identify underperforming branches and implement corrective action plans.
• Promote a sales-driven culture with clear accountability for deposit mobilisation results.

5.      Customer Relationship Management and Partnerships

• Establish and maintain relationships with key depositors, business customers, community groups, institutions, and strategic partners.
• Identify and pursue partnerships that can generate sustainable deposit growth.
• Support customer acquisition, onboarding, retention, and relationship deepening.
• Ensure customer feedback is incorporated into product development and service improvement.
• Promote ethical selling practices and transparent communication of product terms and conditions.

6.      Performance Monitoring and Reporting

• Prepare periodic savings mobilization reports covering portfolio growth, account openings, active accounts, deposit inflows and outflows, retention, and target achievement.
• Develop and maintain deposit mobilization dashboards and performance tracking tools.
• Analyze performance gaps and recommend practical measures to improve results.
• Prepare forecasts and contribute to annual budgeting and business planning.
• Present savings performance updates and strategic recommendations to senior management.

7.      Risk Management and Regulatory Compliance

• Ensure savings mobilisation activities comply with applicable banking laws, regulations, and institutional policies.
• Promote compliance with Know Your Customer (KYC), Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT), customer due diligence, and data protection requirements.
• Ensure that staff provide accurate information about savings products, fees, interest rates, and applicable terms.
• Work with Risk, Compliance, and Operations to address identified control weaknesses and customer complaints.
• Support the protection of customer deposits through responsible business practices and sound operational controls.

8.      Team Leadership and Capacity Building

• Set performance expectations and monitor staff achievement of agreed targets.
• Build the capacity of branch and sales teams in savings mobilization, customer service, and relationship management.
• Conduct performance coaching and provide feedback to relevant teams.
• Encourage teamwork, accountability, innovation, and continuous improvement.
• Identify staff training needs and support the development of appropriate learning programmes.

B.   Core Competencies Required:

·       Strong leadership and people management skills.

·       Strong analytic skills. 

. Ability to conduct analysis of business processes and operations and to think strategically using financial analysis. 

·       Excellent communication skills. 

·       Ability to present financial information effectively to both specialists and non-specialists.

·       Understanding of financial and banking software packages, preferably familiarity with T24.

·       Knowledge of micro, small and medium enterprise market segments in Tanzania.

C.   Required Qualifications:

·       A minimum of Bachelor degree in Business, accounting, finance or related area of study

·       At least five years of relevant experience in banking, microfinance, deposit mobilization, business development, sales, or relationship management two of which is of supervisory role.

·       Experience in strategic planning, budgeting, operations, deposit product and systems development, and risk management.

D.    Attributes Desired:

·       honest, hardworking, friendly, focused;

·       Local language skills;

·       High standards in regards to quality of work;

·       Able to work independently and as a team member;

·       Attention to detail;

·       Experience in banking or microfinance;

·       Commitment to the social mission of microfinance.

DISCLAIMER;-

'VisionFund maintains a zero-tolerance policy for violence, abuse, or sexual exploitation against children and vulnerable adults by any staff or affiliates. To ensure client and community protection, we strictly prohibit hiring anyone with an unsuitable background, regardless of whether their role involves direct contact. Every team member must understand these safeguarding priorities and remain open to ongoing training.'

Applicant Types Accepted: