Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!

At Michael & Associates, we’re not just another law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly become one of the largest and most in-demand criminal defense firms in the state. Our success stems from combining bold legal strategy with cutting-edge technology to deliver outstanding results. And we’re just getting started.

About the Role: Sales Intake Representative

As a Sales Intake Representative, you’ll be the first point of contact for prospective clients—serving as the warm, knowledgeable voice that introduces them to our firm. You’ll guide them from their initial outreach through to a formal legal consultation with one of our experienced attorneys. Your empathy, professionalism, and clarity will set the tone for a strong and lasting attorney-client relationship.

What You’ll Do Every Day

• Create Exceptional First Impressions
  Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood.
• Handle Client Calls with Care
  Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team.
• Own the Client Journey
  Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.

Why Join Us?

Step into a role that’s much more than just intake—become part of a dynamic journey:

• Join a high-impact, fast-moving team where creativity, efficiency, and client-first mindset drive everything we do.
• Get valuable hands-on experience in the thriving legal industry with a rapidly growing firm.
• Make a meaningful difference by delivering exceptional legal services to clients at pivotal moments in their lives.
• Thrive in a culture that champions cutting-edge technology, teamwork, and outstanding performance.

If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s a chance to be part of something transformative.

Ready to help shape the future of criminal defense?
Apply today and join the team at Michael & Associates.

Requirements

• We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

*Please submit a copy of your CV in English.

Benefits

• Competitive Salary (Based on experience)
• Enjoy a permanent work-from-home setup!
• Opportunities for growth and career advancement
• A collaborative and inclusive work environment that values innovation.