Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation for this role is $19.00 hourly. In addition, this role is eligible for monthly commissions on qualifying mattress sales, per the commission agreement terms and conditions.

Job Summary

The Sales Lead is motivated and positive. They drive sales by assisting customers with their buying experience. Must be a go-getter with an aptitude for persuasive communication and a drive to succeed. Will interface with our customers, and contributing to the overall success and profitability of the store. As a high performing associate, they participate in opening and closing the showroom, but their biggest attribute is they are the strongest sales associate on the team and eager to help other sales associates become amazing. They should embrace the desire to help others get better. 

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Greet customers upon entrance 

• Check on purchase orders for customers 

• Assess customer needs and wants; answer customer questions and concerns 

• Provide appropriate product recommendations by understanding the Purple products and history 

• Ensure merchandise is in-stock and displayed on shelves in a presentable manner 

• Use point of sale (POS) system to conduct purchase transactions 

• Process merchandise returns 

• Assist in product inventory procedures 

• Cross-sell and upsell products 

• Memorize in-store promotions and special offers in order to communicate to customers 

• Build lasting relationships with customers 

• Team up with co-workers to ensure customer satisfaction 

• Educate customers on new arrivals and future product arrivals 

• Follow opening and closing procedures 

• Find innovative ways to improve sales and boost revenue 

• Lead the showroom in absence of Manager or Assistant Manager 

EDUCATION/EXPERIENCE REQUIREMENTS 

• High school diploma or equivalent required

• 2+ years of experience working in a retail environment 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS  

• Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint 

• Excellent interpersonal communication capabilities 

• Customer service-oriented attitude 

• Ability to stay organized and manage time effectively 

• Basic math skills 

• Familiarity with POS system a plus 

• Familiarity with inventory procedures a plus 

• Friendly, approachable personality 

• Ability to perform and sell in a retail environment 

• Enthusiasm and a positive attitude  

• Available to work some weekends, nights, and holidays 

• Bilingual in English and Spanish is a plus 

PHYSICAL REQUIREMENTS  

Physical Activities may occasionally include:  

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like

• Moving self in different positions to accomplish tasks in various environments

• Communicating with others to exchange information

Physical Activities may constantly include:  

• Remaining in a stationary position, often standing for prolonged periods

• Moving about to accomplish tasks or moving from one worksite to another

• Adjusting or moving objects up to 50 pounds in all directions; In outlet or Hub locations the requirement is 80+ pounds 

• Repeating motions that may include the wrists, hands and/or fingers

• Operating machinery and/or power tools, depending on position

• Depending on position may include operating motor vehicles or heavy equipment

• Assessing the accuracy, neatness and thoroughness of the work assigned

Environmental Conditions may occasionally include:  

• Low or high temperatures; or outdoor elements such as precipitation and wind

Environmental Conditions may constantly include:  

• Noisy environments

• Or hazardous conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with a disability to perform the essential function. 

Work Hours (Good Faith Estimate):

This part-time position is expected to work approximately 15-29 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.

PURPLE PERKS

• 401(k) Match

• Earn a Mattress

• Purple Swag

• Amazing Purple Products

WHY WORK AT PURPLE?

• Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.

• Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.

• Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.