About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

About This Job 

As a Sales Support Specialist, you’ll join one of the fastest growing financial institutions in the country while also getting first-hand experience in all aspects of wealth management. You’ll identify business leads using data analytics across our CRM and marketing CMS platforms.  You’ll also get a chance to interact with sales and marketing teams while leveraging the latest technology to uncover valuable growth opportunities for the business.  

The main purpose of this job is to research leads/prospects/clients; identify key contacts and use marketing resources to generate interest through a variety of channels

Essential Functions

• Create and interact regularly with the sales teams, (designated markets/regions) to gather and analyze business needs and goals with respect to pipeline growth for  implementation into a sales campaign

• Help the designated sales team find and utilize the appropriate prospecting and marketing resources for their campaign tactics

• Use Pardot, a Salesforce.com Marketing Automation tool, to leverage the company’s marketing automation platform as atactic for lead generation and nurturing campaigns. Individually input leads or run them through the Pardot/Marketing team for larger lists/

• Identify high value prospects utilizing: Data.com, ZoomInfo, Insight360, DNB Visitor, and LinkedIn

• Assist with basic Insight360, (our Salesforce.com CRM), activities including reviewing result and tracking dashboards and campaign activities. The fully vetted lists are then placed into the CRM and assigned to the individual sales personnel.

• Participate in the AP Card Training Program, Richardson Consultative Training Program, and Salesforce.com and Insight 360  training modules to begin migrating to an outbound sales effort (6-9 months).

• Coordinate with the Campaign Supervisor, to track the responsible campaigns and results to prove best practices or suggest areas for process improvement

• When applicable, make recommendations or suggestions for an appropriate reach out or sales tactic.  This could include editing or drafting communication or researching other competitor information to complete a lead generation/sales playbook

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Basic knowledge of sales-focused CRM, including Salesforce.com

• Basic understanding of marketing strategy and concepts

• Basic understanding of analytics

• Ability to work in an Agile environment remaining flexible and adaptable, able to adjust to rapidly changing priorities

• Analytical skills and a basic understanding of analytics

• Ability to problem solve and adjust campaign strategies based upon data results

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Associate's Degree in Finance, Marketing, Business Administration, Communications, or related field, or equivalent combination of education and experience required.  Bachelor’s degree preferred.

• 1+ year sales or prospecting experience and Salesforce.com utilization required

*Must be eligible to work in the U.S. without sponsorship now or in the future

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Sales Enablement Specialist I - Commercial job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $26.70 to $31.50 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. 

#LI-SG1

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Time Type: