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Sales Associate - New Orleans

We’re seeking a hospitality-focused, detail-oriented Sales Associate based in New Orleans to join our South Central Sales team! This entry-level opportunity is ideal for someone who enjoys building relationships, staying organized, and supporting the creation of exceptional events and experiences.

The Sales Associate will work closely with Sales, Creative, and Events teams to support client relationships, develop destination knowledge, and contribute to business growth while gaining hands-on experience in the destination management industry.

About the Role

The Sales Associate supports the Sales team through lead research, proposal preparation, client communication, and sales coordination.

This role provides an opportunity to learn the sales process, develop strong knowledge of the local hospitality market, and build relationships with internal teams, clients, hotels, and industry partners.

Working alongside experienced Sales professionals, the Sales Associate helps ensure opportunities are managed efficiently, proposals are accurate, and clients receive exceptional service throughout the sales process.

What You’ll Be Doing

Client Relationship Management

• Support the Sales team in building and maintaining strong relationships with clients, hotel partners, and industry professionals.

• Gather and organize client information, preferences, and meeting history to support personalized service.

• Assist with client communications, meeting coordination, follow-ups, and preparation of sales materials.

• Collaborate with Creative, Events, National Sales, and other internal teams to ensure a seamless client experience.

Sales & Market Support

• Research and qualify incoming leads by gathering information about client needs, event size, budget, and timing.

• Support the execution of territory sales initiatives and participate in team meetings, training, and planning activities.

• Assist Sales and Creative teams in preparing accurate, compelling proposals, including program details, budgets, transportation, and experiences.

• Review proposals and client-facing materials for accuracy, completeness, and alignment with Access standards.

• Represent Access professionally at industry events, client meetings, and networking opportunities alongside senior team members.

Product & Destination Expertise

• Develop strong knowledge of the market, including hotels, venues, attractions, transportation, and local experiences.

• Research and maintain accurate destination and vendor information to support proposals and client requests.

• Stay informed about new venues, experiences, and hospitality trends within the local market.

• Support destination-specific marketing initiatives, including newsletters, presentations, and client materials.

New Business Development

• Research prospective clients, industries, and market trends to identify potential business opportunities.

• Maintain accurate prospect and lead information in Salesforce and other sales tools.

• Support prospecting and outreach efforts by preparing materials, gathering contact information, and coordinating follow-ups.

• Assist the Sales team throughout the proposal and closing process to ensure opportunities progress efficiently.

• Support familiarization trips (FAMs), hotel partner events, and other business development activities through logistical coordination and preparation.

• Track sales opportunities and pipeline activity to support territory growth.

Proposal & Contract Support

• Assist with preparing proposal materials, pricing information, and client background details.

• Support the Sales team with documentation and coordination throughout the proposal and contracting process.

• Ensure information is accurate, organized, and readily available to support client discussions and negotiations.

Reporting & Administration

• Maintain accurate Salesforce records, including leads, client interactions, opportunities, and program information.

• Track sales activities, follow-ups, and opportunity updates to support team productivity.

• Assist with pipeline reporting and forecasting by ensuring Salesforce information is complete and current.

• Provide administrative and organizational support to the Sales team as needed.

Access Values

• Consistently embody and reinforce Access Values: Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, Service Obsession.

About You

We know that there’s no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves,” but don’t let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Nice-to-haves

• 1–2 years of experience supporting or managing multiple clients/programs.

• Background in hospitality, ideally event planning or execution.

• Self-motivated, customer-focused, and team-oriented.

• Strong organizational and time management skills.

• Passion for hospitality and events.

• Salesforce CRM experience.

Why Access?

We’re a women-owned, award-winning destination management company with teams in cities coast to coast. For 50+ years, we’ve been producing high-impact events and experiences for global brands—and we’re just getting started.

CULTURE & EXTRAS

• Certified as a Great Place to Work – 3 years in a row and counting!

• Women-owned and women-led

• Paid day off to serve your local community

• Annual & quarterly awards program

• Annual all-company retreat to connect, learn, and have fun together

• Regional team outings

• Monthly companywide meetings to celebrate wins

WORK LIFE BALANCE

• Generous PTO, sick days, 9 holidays + 2 floating holidays

• 5 half-days off before holidays to unplug early

• ½-day Fridays in July & August (based on achievement of goals)

COMPENSATION

• Competitive compensation package

• 401(k) with company match (eligible after 1 year, up to 4% of salary, vested immediately)

• Monthly cell phone stipend

HEALTH, WELLNESS, AND FAMILY

• Extensive menu of health plans to choose from

• Paid parental leave

• Pet insurance program

• Employee Assistance Plan (EAP)

PROFESSIONAL DEVELOPMENT

• Mentorship program

• Masterclasses in industry/department-specific topics

• State-of-the-art technology platforms and tools – including training

• Annual and monthly meeting content that focuses on professional development

Ready to ACCESS your next big opportunity? Apply today!

Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].