Job Title: Safety & Security Officer Trainee - Rochester General Hospital, Security (Full-Time, Shift Varies, 24-Hour Operation)
Department: Security
Location: Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621
Hours Per Week: 40
Schedule: 24-hour Operation; Need open availability 

 

SUMMARY:

The role is responsible for assisting in maintaining the safety and security of the Rochester Regional Health facilities under supervision. The trainee will learn and demonstrate the duties of a full security officer, including performing security patrols, answering security calls, conducting initial investigations, and responding to emergencies. The role emphasizes customer service and teamwork, and the trainee will receive on-the-job training in all essential security functions.

RESPONSIBILITIES: 

• Training & Development: Complete required security training, certifications, and shadowing to learn hospital policies, procedures, and emergency protocols.
• Security Operations (Under Supervision): Assist with patrols, access control, CCTV monitoring, incident response, and emergency drills while gaining hands-on experience.
• Safety & Risk Awareness: Identify and report hazards, participate in fire safety checks, and support patient and visitor safety initiatives.
• Reporting & Documentation: Prepare clear, accurate incident and activity reports while learning investigatory and documentation practices.
• Professional Conduct & Teamwork: Uphold hospital values, demonstrate integrity, and work collaboratively under guidance to develop into a fully independent Security Officer.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent
• NYS Security Guard License
• Valid NYS Driver’s License

Probationary Period
This role is a probationary position with a duration of 6 months, during which the trainee will be assessed for competency in all key security responsibilities. Upon successful completion of training and probation, the trainee will be considered for promotion to a full Safety & Security Officer role.

PREFERRED QUALIFICATIONS:

• Strong interest in safety and security, public safety, or law enforcement.
• Excellent communication skills and a customer-focused attitude.
• Ability to maintain a professional demeanor in high-stress or emergency situations.
• Demonstrated interest in security, safety, or law enforcement

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

Heavy - This category includes physically intensive work such as lifting heavy materials (up to 100 lbs.), climbing ladders, crawling into tight spaces, and working on uneven, slippery, or elevated surfaces. Employees must demonstrate strong motor coordination, balance, and spatial awareness to safely operate tools and equipment. High visual and auditory alertness is required, especially in areas with moving machinery. Emotional demands are moderate, focusing on hazard recognition, task accuracy, and adherence to safety standards. Environmental exposures may include extreme temperatures, dust, fumes, loud noise, and mechanical hazards. Personal protective equipment (PPE) and periodic physical examinations are often required.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$21.00 - $21.00Rochester14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.