Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

As we develop the AMEA MSC S4 team we are delighted to announce new Orde to Cash role opportunities within the AMEA S4 Order to Cash Regional Delivery Team. This team will be critical to drive the digital change within the SAP S4H programme in what will be a multi-year journey delivering a major investment in MDLZ that will simplify, transform and optimise our business capabilities. The S4/o9 Project is the most ambitious evolution of our digital processes and a fundamental pillar to achieve Vision 2030

The S4 Order to Cash SME is a role responsible for leading the in-country validation, scoping and optimization of end to end SAP OTB and BTC related flows, including workflow withing SAP ECC and non SAP systems (i.e. Elimica, VMI etc.)

This role oversees End to End Order to Cash processes including order capture, order fulfilment, Credit Management, invoicing and Accounts Receivable.

This role will work closely with the Order to Cash S4 Global delivery team and AMEA  and  BU and market teams to ensure alignment with global/ regional S4H design. The role will also include identifying harmonization / simplification opportunities in Order to Cash processes.

How you will contribute

• You will assess as is process flows where SAP ECC is used, to check compatibility and workability within the future S4H design and ensure they are aligned with business requirements.

• Design Validation: Act as the subject matter expert on all Order to Cash processes. Work and coordinate with regional S4 delivery team and BU and market across AMEA to help validate the S4 HANA global design.

• Gap Analysis & Harmonization: Identify process gaps, evaluate harmonization opportunities, co-ordinate feedback to the regional team. Provide information and explanations to help contextualise any deviations, develop business cases for process standardisation across AMEA and escalate critical issues that may require specific AMEA support to solve.

• Decision Documentation: provide detailed input and explanations for key decision documents (KDDs) for required AMEA process adaptations, while recognising alignment with the overall global S4 strategy.

• Testing & Validation:  Work with other key users to define and implement testing and validation approaches for inbound and transport process changes, at BU / CU level as applicable.  Support completion of system cutover trials and actual cutover plans, as set by the regional S4 team.

• Change Management & Adoption: Support change management initiatives to ensure smooth adoption of any new inbound and transport processes across markets, support training, upskilling, and capability development using clear and timely communication. Support completion of new training documentation and re-training of inbound and transport end users.

• Stakeholder Engagement: Act as the bridge between BU / CU Order to Cash operations to ensure business requirements are accurately understood. Support and work with all other functions / teams connected with Order to Cash including Finance, Master data, Internal Controls, MDS (interfaces, messaging between systems, system testing)  

• Status Reporting: Manage status reporting to the AMEA Order to Cash S4 team including regular updates on progress against project milestones, deliverables, dependencies, risks and issues through the lifecycle of the project.

• Risk Management: Monitor, track and control outcomes to resolve issues, conflicts, dependencies (e.g. with other functional areas) and critical path deliverables

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Background in working and improving business processes, ways of working and improvement / harmonization initiatives.
• Hand on experience using SAP to enable Order to Bill and Bill to Cash business processes
• Experience working with remote and multi-country teams.
• Experience in Continuous Improvement and managing projects
• Ability to work cross-functionally with BU / CU stakeholders and SMEs (local, regional). Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders across business and technical functions.
• Experience in supporting change and delivering end user training initiatives.
• Strong analytical, problem-solving skills with the ability to translate business process needs into practical systemic solutions.
• Result-oriented with a strong focus on delivering high-quality outcomes.
• Proactive and adaptable, with the ability to deal with multiple priorities in a fast-paced, and dynamic environment.

More about this role

• Bachelor’s degree level qualifications or equivalent workplace experience required.                                                                                       
• Min 8-10 years experiences in functional Supply Chain and/or Order to Cash roles

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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