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The RN Patient Flow Coordinator at LCMC Health is responsible for the coordination of patient transfers across the health system and strategic bed planning to ensure optimal patient flow and throughput. This role requires critical thinking, problem-solving, and effective communication to facilitate the transfer process and to plan and manage bed capacity across the system. The RN Patient Flow Coordinator will act as a liaison between referring facilities, LCMC hospitals, and clinical staff to ensure timely and appropriate patient placements. With record transfer volumes and continued regional growth. Significant investment in EMS technology and patient transport operations.

GENERAL DUTIES

Coordinate Patient Transfers:

• Serve as the primary contact for all incoming transfer requests and manage communication between referring facilities, physicians, and hospital teams.
• Use clinical judgment to gather and assess patient data, ensuring appropriate and timely patient transfers across the LCMC Health system.
• Facilitate safe and efficient transfers by coordinating logistics, including transportation and bed placement, while maintaining accurate documentation.

Manage Bed Planning and Throughput:

• Monitor and manage bed assignments to optimize patient flow and system capacity across LCMC Health facilities.
• Timely bed assignments completed to facilitate patient movement.
• Anticipate future bed needs by reviewing schedules and preparing for upcoming admissions to support seamless patient throughput.

Facilitate Communication and Collaboration:

• Communicate regularly with key stakeholders to address patient placement needs and capacity concerns, supporting hospital-wide goals for patient movement.

Support Capacity Management:

• Assist in the proactive management of patient flow by collaborating with house supervisors to address areas approaching capacity.
• Utilize tools such as the Capacity Dashboards to monitor and manage bed utilization, identifying areas for intervention to maintain operational efficiency.

Documentation and Reporting:

• Complete intake documentation requirements.
• Ensure that all activities related to patient transfers and bed planning are thoroughly documented in compliance with LCMC Health standards.

Additional Duties:

• Engage in ongoing professional development to enhance knowledge and skills relevant to patient flow and transfer coordination.
• Establishes and maintains a high degree of awareness and knowledge of hospital’s medical staff, services and programs. 
• Maintains professional and technical knowledge through continuous education and accepts new assignments and performs additional duties as requested. 

EXPERIENCE QUALIFICATIONS

• 3 years experience in inpatient nursing / call center / critical care / ED/house supervisor 

LICENSES AND CERTIFICATIONS

• American Heart Association Basic Life Support/CPR
• Licensed Registered Nurse through the Louisiana State Board of Nursing

SKILLS AND ABILITIES

• Basic Nursing skills with high level critical thinking ability.
• Exhibits excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
• Proficient in hospital computer systems for accurate data collection, monitoring and evaluation.

WORK SHIFT:

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.