About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

To drive sales targets through exceptional artistry and outstanding customer service. Delivering Charlotte Tilbury’s philosophy of ‘artistry made easy’, the Retail Artist is a true brand ambassador, reflecting the brand’s values at all times.

As a Retail Artist you will

• Consistently promote the Tilbury Touch and exceptional customer service.
• Assist with maintaining the required stock levels, including stock counts, rotation, and timely replenishment to ensure availability to the customer.
• Bring active support and initiative for counter events/new product launches, sharing ideas.
• Create brand awareness through the sharing and demonstration of strong product knowledge.

Who you will work with

• Reporting to the Assistant Business Manager/Business Manager

About you

• Experienced in beauty industry
• Strong interest in cosmetic industry
• Hold make-up certificate(s) is a plus
• Willingness to take on new challenges, strong team player, proactive and self-motivated to strive for excellence.
• Good command of both written and spoken English, Cantonese, and Mandarin.

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Why join us?

• Enjoy 2 days of day off leave every week.
• Free products
• Employee shopping discounts
• 13th month salary
• Attendance allowance
• Newcomer introduction bonus
• 17 days of public holidays
• Enjoy up to 15 days of paid annual leave
• 18 weeks of paid maternity leave
• 4 weeks paid paternity leave
• 3 days of paid marriage leave
• Birthday holiday
• Medical benefits and dental coverage
• Good prospect of promotion opportunities
• Regular professional makeup and skin care training

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at [email protected]

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.