Residential QA/QC Field Inspection Associate 

Location: Baton Rouge, Lake Charles or Monroe, LA (must be located in the one of these areas to be considered - Local travel required, some remote work) 

Ready to make a difference? 

To support our growth, we are currently seeking a Quality Assurance / Quality Control (QA/QC) Inspection Associate to join our energy efficiency teams located Northern, Southeast, and Southwest Louisiana. The selected candidate will coordinate all quality assurance activities, which include but may not be limited to post-field inspections, work in progress and safety observations at residential properties. In addition, they will assist with the development and implementation of QA/QC plans, and procedures. They will also conduct QA investigations of non-conforming program contractors, coordinate corrective actions, and maintain QA records using Sightline.  

Why you will love working here:   

• Quality of life: Flexible workplace arrangements, work-life balance   
• Investment of the community: Donation matching, volunteer opportunities   
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan   
• And many, many more (Ask your recruiter for more details!)  

What you will be doing:  

• Performing installation inspections and energy savings calculations, HVAC system assessment, operations, and maintenance  
• Interacting with customers, trade allies, and other key stakeholders  
• Coordination of Quality Assurance activities such as completing inspection reports, coordinating with QA/QC team members, and facilitating communication with trade allies 
• Must have a reliable vehicle for local travel. Requirements are up to 80% of the time throughout Louisiana to perform field inspections (reimbursement for mileage provided) 

What we need you to have (minimum qualifications):   

• Bachelor’s degree in Business, Energy, Environmental, Building Sciences or related discipline (or applicants can substitute one year of related experience for one year of education) 
• 2+ years of professional experience; preferably in utility, energy efficiency, HVAC, weatherization, and/or related experience 
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred qualifications): 

• Experience performing energy audits and quality assurance inspections in residential customer homes 
• BPI, CEM, CLEP or other related certification
• Knowledge of energy efficient technologies and practices related to Weatherization, HVAC systems, smart thermostats, and other commercial building energy technologies 
• Experience with HVAC system assessment, operations, and maintenance  
• Prior experience delivering and developing technical training for trade allies 
• In person customer service experience  

Professional skills you will use:  

• Excellent verbal, interpersonal, and written communication skills  
• Strong analytical, problem-solving, and decision-making capabilities  
• Team player with the ability to work independently in a fast-paced environment  
• Sound business ethics, including the protection of proprietary and confidential information  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Proficiency in MS Office Applications (Word, Excel, Power Point, Outlook, and Teams) 

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: