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Job Summary

The Regulatory Specialist supports regulatory compliance across the School Lunch Program, products, ingredients, labeling, packaging, supplier documentation, data management, and commercialization. The role maintains regulatory information, monitors requirements and developments, and partners with FSQA leadership and cross-functional teams to inform decisions and escalate significant or high-risk matters to FSQA leadership and Legal.

This role serves as a subject matter expert for for regulatory compliance and documentation.

Duties and Responsibilities (other duties as assigned)

Food Safety

• Serve as primary regulatory support resource for the Papa John’s School Lunch Program.
• Research and maintain applicable federal, state and program specific requirements affecting school meal products and program. Research and maintain applicable regulatory requirements.
• Support review of product formulations, ingredient information, nutritional information, specifications, documentation, and labeling associated. Support in review of formulations, specifications, labeling, and regulatory documentation.
• Maintain required regulatory and program documentation and identifying gaps requiring corrective action or escalation. Maintain required regulatory and program documentation and identify compliance gaps.
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• Partner with FSQA leadership, operations, supply chain, procurement, R&D to support continued compliance with program requirements.

• Research federal, state and local food regulatory requirements applicable to assigned products, ingredients, projects, and operations.
• Support regulatory assessments for suppliers, ingredients, reformulations, process changes, packaging modifications, and commercialization initiatives.
• Identify and communicate regulatory requirements associated with changes to ingredients, suppliers, formulations, processes, and finished products.  Communicate regulatory requirements associated with product and supplier changes.
• Maintain regulatory documentation and supporting rationale for key regulatory decisions.

Labeling & Packaging

• Regulatory review of labels, packaging, claims, allergen statements, nutrition information, and required regulatory statements 
• Partner with R&D, Marketing, Procurement, Packaging, and suppliers to ensure labeling and packaging changes meet applicable regulatory requirements. Partner with FSQA Leadership, including Sr. Product Quality Managers, R&D, Marketing, Procurement, Packaging, and suppliers.
• Maintain documentation supporting regulatory decisions and labeling determinations.

Regulatory Data & System Management

• Maintain and validate regulatory information within company systems. 
  • Manage updates associated with new products, reformulations, supplier changes, and packaging changes. 
  • Partner with FSQA Leadership, Sr. Product Quality Managers, IT, Supply Chain, Procurement, and R&D. 

Education, Experience, Certifications

• 3 years of experience in food safety, regulatory affairs, quality assurance, food science, or a related field
• Bachelor’s degree in Food Science, Food Safety, Microbiology, Nutrition, Regulatory Affairs, or a related field
• Experience interpreting federal, state, and local food regulations and maintaining compliance documentation
• Experience reviewing product formulations, ingredients, nutrition information, labels, packaging, or supplier documentation preferred
• Experience supporting cross-functional food safety, regulatory, commercialization, or supplier compliance initiatives

Functional Skills

• Commercial and marketplace partnership acumen
• Financial and business acumen
• Growth: analyze, assess, align, execute, and drive measurable results
• Deep understanding of digital commerce, aggregators, customer acquisition, retention, and frequency drivers
• Strategic partnership management and joint business planning expertise
• Analytical: uses data to generate insights, develop scorecards, and drive growth recommendations
• Digital marketing and promotional strategy expertise
• Budget management and ROI optimization
• Planning and prioritization
• Problem solving; ability to use rigorous logic to solve problems with innovative and effective solutions
• Ability to work in a challenging, fast-paced environment and adapt to new situations as they arise
• Ability to effectively communicate, inform, and influence senior leaders and external partners
• Ability to work cross-functionally and collaboratively on multiple initiatives with a successful record of advancing projects
• Process improvement mindset with a focus on continuous optimization and growth opportunities

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.
• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.
• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.
• INNOVATE TO WIN – We champion and challenge for a better way in all we do.
• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.
• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.
• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.
• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.