Job Description:

Remote – Candidates must reside in Ohio, Indiana, or Pennsylvania

Are you an experienced property management leader who thrives on developing teams, improving property performance, and making a measurable impact across a portfolio?

National Church Residences is seeking a Regional Portfolio Leader to provide strategic leadership and operational oversight for assigned properties. This role partners with on-site teams and Central Office leadership to drive occupancy, financial performance, compliance, resident satisfaction, and overall property success.

This is an excellent opportunity for a seasoned property management professional who enjoys working independently, coaching leaders, solving complex problems, and helping teams achieve results.

What You'll Do

Lead & Develop Teams

• Hire, train, coach, develop, evaluate, and supervise Regional Portfolio Leaders and other assigned team members.
• Provide leadership and guidance to on-site property management teams.
• Approve new hires, status changes, and terminations for on-site personnel.
• Build strong relationships with Regional Portfolio Leaders, Central Office partners, and property teams.
• Serve as a resource and role model for effective leadership and problem-solving.

Drive Property Performance

• Monitor property performance, occupancy, marketing activity, and resident relations.
• Review property operations and recommend strategies to improve performance.
• Review and audit administrative, accounting, and maintenance operations for compliance with company standards.
• Monitor Net Operating Income and recommend strategies to ensure properties meet or exceed budget expectations.
• Review and approve expenditures within established budget guidelines.
• Evaluate and negotiate contracts as appropriate.

Financial & Operational Leadership

• Lead and coordinate the preparation of annual operating and capital budgets.
• Monitor budget performance and prepare quarterly portfolio performance summaries.
• Review rent schedules and make recommendations based on property performance.
• Establish and improve property management forms, reports, manuals, and operating procedures.
• Identify opportunities to improve processes, efficiency, and overall property operations.

Compliance & Quality

• Ensure properties meet applicable Fair Housing, waiting list, qualification, certification, and regulatory requirements.
• Support strong performance in MOR, REAC, Yardi, occupancy, and tenant file compliance.
• Ensure properties are maintained to established interior and exterior standards.
• Help resolve resident relations issues and operational concerns.
• Ensure required reports and documentation are completed accurately and on time.

Training & Communication

• Develop and deliver property management training programs.
• Conduct meetings and facilitate communication between property teams and Central Office.
• Establish effective communication systems to keep teams aligned on priorities, transactions, and activities.
• Build strong internal and external relationships through professional, timely, and effective communication.

What Success Looks Like

In this role, you'll help ensure that:

• Properties meet or exceed budgeted Net Operating Income goals.
• Properties maintain strong occupancy and financial performance.
• Properties meet or exceed company standards for MOR, REAC, and Yardi performance.
• Properties maintain compliance with Fair Housing and applicable regulatory requirements.
• Resident and tenant files are accurate, organized, and compliant.
• Properties are well maintained and operationally successful.
• Teams are engaged, developed, and equipped to perform at their best.
• Communication between property teams and Central Office is consistent and effective.

What We're Looking For

Education

• Bachelor's degree or equivalent combination of education and experience.

Experience

• Approximately 5 years of supervisory experience in apartment/property management, including at least 2 years of on-site property management experience.
• Strong understanding of property operations, financial performance, compliance, and team leadership.

Leadsership Sk

• Strong supervisory and personnel management skills.
• Excellent organizational and time-management abilities.
• Ability to work independently while collaborating effectively with a broader team.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to make sound decisions and manage competing priorities.

Technology

• Working knowledge of Microsoft Office Suite, Windows, and web-based technology.
• Ability to use computer/tablet software and Excel for reporting, analysis, and financial management.

Preferred Credential

• Certified Property Manager (CPM) designation or candidate status preferred.

Work Environment & Travel

This is a remote position, with travel required to support assigned properties.

The role includes a combination of virtual work, property visits, meetings, and collaboration with team members. Candidates should be comfortable working in varying property environments and traveling as needed.

Physical Requirements

This position primarily involves office and computer-based work, including frequent sitting, walking, and driving. Occasional standing, stooping, climbing, pushing, pulling, and lifting/carrying may be required.

Why Join Us?

At National Church Residences, your work directly contributes to the success of communities and the people who call them home. You'll have the opportunity to lead teams, strengthen property operations, develop future leaders, and make a meaningful impact across a portfolio of properties.

If you're a property management leader ready to take your career to the next level while working remotely, we'd love to hear from you.

Location Requirement:
Candidates must reside in Ohio, Indiana, or Pennsylvania.

Travel: Required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.