At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Regional Home Health Scheduler / Branch Coordinator

Full-Time | $24–$28 per hour | Elara Caring

Required: Home health experience and proficiency with Homecare Homebase (HCHB).

Help home health teams across the Northeast keep patient admissions and visits on track. As a Regional Home Health Scheduler / Branch Coordinator, you’ll work from a home office and travel to branch offices to provide coverage, train new schedulers, and support regional projects.

Requirements:

• High school diploma or GED.
• At least one year of experience using HomeCare HomeBase EMR
• At least one year in Home Health Scheduling
• Knowledge of medical terminology and Medicare and Medicaid payment guidelines.
• Familiarity with standards of care, state licensure requirements, and federal conditions of participation.
• Strong communication, customer service, and organizational skills, with the judgment to prioritize competing requests and know when to escalate.
• Proficiency with Microsoft Office and the ability to learn systems such as Homecare Homebase and Workday.
• A dependable vehicle, valid driver’s license, and current auto insurance.

What You’ll Do

• Build and maintain daily schedules for licensed and unlicensed field staff, matching available team members to patient visits and confirming upcoming coverage.
• Schedule start-of-care, follow-up, recertification, resumption-of-care, and discharge visits in accordance with provider orders and visit authorizations.
• Respond to missed or declined visits, staffing changes, and patient requests by reassigning or rescheduling visits and communicating updates promptly.
• Verify patient addresses, map visits, and share coordination notes so field staff have the details they need before each visit.
• Complete scheduling tasks in Homecare Homebase (HCHB), coordinate visits that require OASIS assessments, and enter authorization requests as needed.
• Review scheduling exceptions and unverified visits, follow up with field staff, and escalate issues that could delay care to the Clinical Team Manager.
• Protect patient confidentiality and communicate professionally with patients, caregivers, clinicians, and provider offices.

Why join Elara Caring?

• A role that matters to patients. Help people receive timely, consistent care in their homes.
• Support as you get started. Work alongside a collaborative branch team with structured onboarding and mentorship.
• Room to grow. Build your skills with opportunities for professional development and advancement.
• Competitive compensation and benefits. Eligible full-time employees receive medical, dental, and vision coverage, access to a 401(k), and paid time off.

Apply today to join Elara Caring and help patients get the right care, at the right time, in the right place.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.