KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Key Responsibilities:

• Configure and support KLA software applications in semiconductor manufacturing in close collaboration with customer engineering, and KLA engineering and marketing teams.
• Respond to customer requests and provide outstanding support with effective communication.
• Troubleshoot problems and determine remedial actions required to resolve them.
• Communicate requirements on new product features, enhancements, and bug fixes clearly to engineering team, drive the product development processes, and strive to deliver high-qualify solutions to customer on time.
• Understand customer’s production workflow for KLA solutions to provide maximum value to customers. Identify gaps and challenges, and areas of further collaboration.

Qualifications:

• Doctorate (Academic) or work experience of 0 years , Master's Level Degree or work experience of 2 years , Bachelor's Level Degree or work experience of 3 years
• A strong understanding of defect detection, simulation, classification, and yield management is highly valued.
• Ability to set priorities and work collaboratively with multiple stakeholders across different projects.
• Demonstrated skills in conceptualizing creative technical solutions, documenting them clearly, and presenting them effectively to management.
• Strong presentation, technical writing, and communication skills in both English and Mandarin Chinese.
• Located in Kaohsiung/Tainan, willingness to travel up to 25% within Taiwan or internationally.
• Work Environment: This role involves working in clean-room environments, which require wearing protective gear and following strict protocols. Candidates should be comfortable with this setting and able to maintain good physical and mental condition under pressure.

Nice to Have:

• Experience in image processing, general data analysis, computer programming, and mask/IC manufacturing or OPC/EDA applications
• Familiarity with Linux-based workflows and basic programming skills to support automation and data handling.
• A curious mindset and eagerness to learn new tools and technologies.

Minimum Qualifications

Master’s degree OR Bachelor’s degree with at least 3 years of relevant work experience

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.