Recovery Navigator

Location: Wimborne, with some travel to satellite sites based around the area.
Working Hours: 37 hours per week
Contract Type: Full-time, permanent
Salary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the Role

As a Recovery Navigator, you will provide person-centred support to individuals affected by drug and alcohol use, helping them progress from initial engagement and treatment towards sustainable recovery.

You will manage a caseload of service users, developing and reviewing individual recovery plans while working closely with colleagues, partner agencies, families and other professionals. You will take a holistic approach to recovery, supporting people to reduce substance-related harm, improve their wellbeing and build stronger connections within their communities.

The role will also involve contributing to the Single Point of Contact (SPOC) function and supporting the wider delivery of safe, effective and accessible services.

What You’ll Do

• Manage a caseload of service users, developing, implementing and regularly reviewing personalised recovery and treatment plans.
• Complete triage, screening and comprehensive assessments to identify individual needs and appropriate interventions.
• Contribute to the Single Point of Contact (SPOC) and other service functions as required.
• Provide effective case management, including completing risk assessments, risk management plans and safeguarding assessments.
• Maintain accurate and timely records using the relevant online case management systems.
• Work collaboratively with multidisciplinary teams, partner agencies and other professionals to support positive outcomes.
• Deliver one-to-one and group-based psychosocial interventions tailored to individual and local needs.
• Support service users to access treatment, community resources and opportunities that strengthen recovery and social connections.
• Work positively with families, carers and significant others, where appropriate, to reduce the impact of drug and alcohol-related harm on family life.
• Identify safeguarding concerns and take appropriate action in line with organisational and local safeguarding procedures.
• Contribute to harm-reduction activities, including drug screening, BBV testing, immunisation services and community needle exchange provision, where appropriate.
• Provide tailored drug and alcohol harm-reduction advice and interventions.
• Promote visible recovery and ensure peer-support opportunities are accessible and relevant to service users.
• Participate in reviews, team meetings, supervision, training and ongoing professional development.
• Work in accordance with relevant legislation, policies, procedures and Waythrough's clinical governance framework.

What We’re Looking For

We are looking for someone who is passionate about supporting people affected by drug and alcohol use and who can build positive, professional relationships with service users, colleagues and partner organisations.

You will ideally have:

• Experience of supporting people with drug and/or alcohol-related needs, or within a similar health, social care or community setting.
• Experience of managing a caseload and developing person-centred support, recovery or treatment plans.
• The ability to carry out assessments and identify appropriate support and interventions.
• An understanding of safeguarding, risk assessment and risk management.
• Knowledge of harm reduction and recovery-focused approaches.
• Strong communication and relationship-building skills.
• The ability to work effectively as part of a multidisciplinary team and with external partner agencies.
• Good organisational skills with the ability to manage competing priorities and maintain accurate case records.
• Confidence delivering structured one-to-one support and group interventions.
• An understanding of the impact substance use can have on individuals, families and communities.
• A commitment to continuous professional development and reflective practice.
• A commitment to working in line with our values of Kindness, Courage and Respect.

To view the Job Description, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

Closing Date: