Associa BC is looking for a full-time, permanent Receptionist who is well-spoken, customer service–oriented, and able to multitask in a fast-paced environment. The primary responsibility of this role is to professionally manage all incoming calls and greet walk-in clients in a friendly and welcoming manner while supporting general office operations.

Duties

• Professionally greet and direct all visitors.
• Professionally answer the phone and direct all calls accordingly.
• Assist with special administrative projects.
• Manage conference room calendars.
• Screen incoming general messages within email and phone mail systems and distribute accordingly.
• Assist with mail handling per client and company policies.
• Ensure that lobby area is kept neat and clean at all times.
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, phone systems, etc.).
• Knowledge of company policies, procedures, and forms.
• Confidentiality and discretion in the performance of all duties
• Time management and time critical prioritization skills.

Benefits

• 37.5 hour work week
• Salary range $36,000 - $38,000 per year
• Paid vacation
• Paid Personal time off
• Paid Sick days
• Two additional paid Statutory holidays
• Extended Health and Dental coverage, funded by employer
• Benefits Plus program for wellness
• Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
• A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!