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Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Coordinates patient flow prepares patients for exams and reports any necessary information given to them by the patient or care taker to the appropriate resources. Monitors and observes the inpatient holding area to ensure that patients’ needs are attended to and patient wait times are minimized. 
2. Utilizes computer-based systems to verify patient information.  Prints out daily schedules and check status of patients’ exams/visits to maintain efficiency and ensure prompt care of patients within the department. Answers phone calls and assists in the scheduling of exams.
3. Prepares rooms with proper equipment and supplies and when necessary assists the technologist with preparing a table for procedures, utilizing sterile technique. Assist in the disassembly and cleaning of patient equipment following a procedure.
4. Assists technologist on portable x-ray rounds including C-Arms with positioning equipment and patients as directed. 
5. Demonstrate sensitivity and responsiveness to patient’s needs and concerns. Assist patients to bathroom or on bed pans as required. May assist patient with getting comfortable. 

II. Position Qualifications:

License/Certification/Education:
Preferred:
1. High school education with additional specialized courses including medical terminology, computer training and medical assisting are preferred but not required.

Experience/Skills:
Required:
1. Knowledge of basic office and patient care procedures, as well as medical terminology and communication skills acquired through 3 months of related experience is required.
2. Ability to utilize personal computers and data terminals to record, verify, and retrieve standard information is required. 
3. BLS certification is required. If not certified at time of hire, must be obtained within 30 days.
4. Strong interpersonal and communication skills are required in order to build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.