TITLE

Quality Assurance Technician

REPORTS TO

Quality Assurance Specialist

SHIFT

Night: 6PM - 6:30AM

COMPENSATION Rate

This position is entry level, and it pays $21.75/ per hour

(Night Shift Only $2 Shift Differential not included in hourly rates)

LOCATION

McCalla, Alabama

Why Smucker is the Place for You

You deserve a positive and encouraging work environment - one that allows you to deliver your best work while enjoying each day. That is exactly what you will find at Smucker.  Inspired by our unique culture, we are determined to support every employee as part of our commitment to be an employer of choice. Highlights include:

• Comprehensive benefits package effective first day of employment, including: medical, dental and vision insurance, 80-hour vacation accrual, 401(k) Savings Plan with up to 7% Company match, 12 paid company holidays plus 4 personal days, parental leave, and annual holiday bonus
• Ensuring a collaborative and friendly workplace – an environment you will look forward to coming into each day. 

KEY RESPONSIBILITIES

• Follow site attendance policy.
• Follow the J.M. Smucker Basic Beliefs and Code of Conduct.
• Follow all company Safety Rules and Good Manufacturing Practices (GMPs).
• Understands and supports the J.M. Smucker McCalla safety program policies and performs work related activities in a safe manner.  Recognizes unsafe working conditions and suggests new safety standards as appropriate.
• Understands, follows, and improves documented operational, maintenance, and sanitation standards in a Good Manufacturing Practices (GMP) environment.
• Create or updates documentation as needed (SOPs, Job Aids, CIL Improvements)
• Provide coaching and guidance to operational technicians on quality and food safety requirements, procedures, and best practices.
• Must be able to work flexible work schedules and overtime as needed.
• Follows skill progression to improve skill and knowledge by attending technical training sessions, participating in vendor visits and scheduled maintenance activities.
• Reports quality department data including FG/RM age inventories and trending of daily paperwork results.
• Manages FG/RM/Packaging holds system as well as the trending and reporting holds for each team.
• Reviews, verifies, and files RM receiving sheets, COA verifications and management of commodity hold.
• Ability to perform the essential functions of the job and perform as a member of a team.
• Handles daily FG micro samples, including maintenance of testing database and organization of retention samples.
• Performs cleaning/sanitation activities when needed.
• Uses a computer to input and maintain accurate records and data; utilizes basic computer programs for e-mail and online training resources.
• Performs the monitoring of quality equipment throughout the facility (Thermometer, Air Flow, Scales, etc.).

• Serves as trainer for team quality training; responsible for building technician quality skills and providing ongoing coaching.

• Ability to operate sanitation equipment and material handling equipment such as forklifts, hand trucks, pallet jacks, etc.
• Ability to select and use appropriate basic hand tools such as wrenches, screwdrivers, pliers, hammers, drills, grinders, etc.
• Identifies and corrects equipment defects.
• Analyzes information using principles of math and statistics.
• Ability to identify visual defects and make corrections as needed.
• Solves problems using analytical troubleshooting, critical thinking, and root cause analysis.
• Uses continuous improvement tools to eliminate losses and drive issues to root cause; documents, communicates, and implements corrective and preventative actions.
• Conduct routine quality inspections, audits, and verification activities to identify and address product or process deviations.
• Assist with audits, investigations, special projects, and other quality assurance initiatives as assigned. 

EDUCATION AND/OR Experience

• High School Diploma or equivalent is required.
• Previous manufacturing experience in a food manufacturing environment preferred.

LANGUAGE SKILLS

• Ability to read, write, and interpret documents such as a safety rules, GMPs, and general instructions.  Good communication skills are required both verbally and written.  Ability to use a computer and input data required for quality and/or production. Ability to give and receive feedback.

REASONING ABILITY

• Ability to perform critical thinking skills to problem solve and resolve conflicts.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions and duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities.
• While performing the duties of this job, the employee is regularly required to stand and lift.  The employee is required to stand and walk at minimum 90% of the time.
• The employee must be able to work 12-hour shifts, days, or nights.
• The employees must occasionally life/push/pull or carry up to 60 pounds and should be able to lift 35-60 pounds on a frequent basis.
• The employee must be able to squat or kneel and to bend on a frequent basis.
• The employee must be able to work in a cold (-10 degrees F) freezer environment on as needed basis.
• The employee must be able to tolerate exposure to flour and yeast, oils, and peanut butter as well as other materials.
• The employee must be able to climb steps on a frequent basis.
• May be required to enter confined spaces occasionally.
• Repetitive motion, reaching, handling/feeling frequently (60-90% of the time).
• Hearing protection required.

VISION

• Employee is required to have a minimum of 20/40 vision in each eye with or without corrective lenses.  The applicant must pass a standard eye exam.

SAFE PERFORMANCE REQUIREMENTS

• Employee must have the ability to perform the essential job functions identified above consistent with safety standards and practices with or without reasonable accommodation.

WORK ENVIRONMENT

• The work environments characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Working conditions:
• Weekend work.
• 2-2-3 schedule, days, or nights.
• Computer usage.
• Willing to travel for various trainings.
• Environment temperature varies between hot and cold conditions.
• Noise level is moderate to high; hearing conservation program required.

The J. M. Smucker Co. (the “Company”) is an Equal Opportunity Employer.  No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

Stay connected with us on LinkedIn® 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.