Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and collaborative environment where your ideas can shape the future of quality standards? Look no further – join Kyndryl as a Tech Quality Specialist and embark on a rewarding journey to revolutionize customer satisfaction. 

As a Tech Quality Specialist, establish and implement quality assurance processes and testing frameworks. Design and execute test plans, test cases, and automation scripts. Conduct functional, integration, regression, and performance testing. Track and report software defects; ensure timely resolution with developers. Ensure solutions meet government standards for security, performance, and usability. Maintain QA documentation and ensure continuous improvement in QA practices.

No two days will be the same in this role. Your passion for improvement will drive you to proactively identify areas for enhancement and implement changes that lead to continuous performance advancements. By leveraging your expertise in Defect Prevention methodologies, you will eliminate wasteful practices and drive process improvements that elevate our standards to new heights.

Your influence will extend beyond day-to-day operations. Regularly presenting to both your team and the management team, you will be the voice of quality improvement, sharing insights, and inspiring change. With your expertise in Root Cause Analysis, you will uncover the top defect areas, enabling the rollout of targeted action plans that drive significant results.

At Kyndryl, we believe that quality is not just a goal but a way of life. If you are ready to make an impact, challenge the status quo, and revolutionize customer satisfaction, then this is the role for you. Join us as a Tech Quality Specialist and be part of a team that is dedicated to setting new standards of excellence in the tech industry.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 8+ years of experience in software quality assurance. At least 3+ years in Planning and implementation

• B.Tech/BE/MCA in CS/IT

• Having knowledge in ISO

• Hands on experience in test automation tools (Selenium, JMeter, Postman, etc.).

Preferred Skills and Experience

• ISTQB/Certified Test Manager.

• Ability to articulate process improvement techniques to leadership

• Understanding of systems and infrastructure designed and created to organize delivery of the service

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.