Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.

Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.

This position resides in the Laboratory Administration Directorate, supporting the National Programs Implementation Office (NIPO) Division, within the Flight Projects Directorate. Their objective is to manage classified work in support of national security resulting in the development of technologies that will be of benefit to NASA.

This position will be part of the 7400 business team, reporting to the Business Administration Manager. The Team works together as a team and enjoys a supportive environment where communication is encouraged, opened and frequent. We utilize a team email address, Gateway, Slack, Teams and Wiki’s to communicate, document procedures, track purchases and ensure we are accessible to our customers and each other.

Primary responsibilities include:

• Provide administrative support to a primary program/project office and additional support to the entire cleared community.

• Manages calendars, schedules meetings for management, leads and team members.
• Coordinates special events and associated logistics.
• Prepares presentations and graphic materials.
• Creates spreadsheets and associated graphics.
• Tracks action items.
• Participates and supports project reviews.
• Purchases through P-Card and iProcurement; research options, tracks purchases, reconciles billing, resolves issues.

• Extensive travel coordination using Concur, reservations and expense reporting
• Demonstrate proven customer service orientation, excellent organization skills, and flexibility in the performance of the job.
• Focused on prioritizing work and completing assignments accurately and in a timely manner.

Qualifications

• Typically requires a High School diploma with at least 6 years of related experience or an Associate’s degree with a minimum of 1 year of relevant experience.

• Thrives in working as a member of a team
• Exercises good judgement, initiative, attention to detail and follow-through.
• Models positive, helpful, community member behaviors.
• Ability to lift/move 25 pounds unassisted.
• Understands Lab policies and procedures.
• Uses opportunities to learn.
• Takes responsibility and initiative.

• Successfully multi-tasks.
• Solid understanding of general job aspects specifically within office support roles.
• Fluent with: Microsoft Suite, Word, Power Point, Excel, Adobe Acrobat.
• Ability to identify, learn, and apply new processes to improve office operations.
• Willingness to learn new technologies and tools to enhance and/or improve office processes.
• Motivated self-starter who takes the initiative to perform activities and resolve unusual or nonstandard problems.

• Desire to figure things out.

• Effective interactions with all levels of personnel and provide excellent customer service.
• Demonstrated success in a support position with the ability to maintain patience and composure in a dynamic work environment that includes interruptions and changing priorities.

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.

For further benefits information click Benefits and Perks

The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training.

The typical full time equivalent annual hiring range for this job in Pasadena, California.

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.

In addition, JPL is a VEVRAA Federal Contractor.

EEO is the Law.

EEO is the Law Supplement

Pay Transparency Nondiscrimination Provision

The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are U.S. Citizens, Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.