Job Overview
You will lead and develop a team of Clinical Project Coordinators (CPCs), Project Management Associates (PMAs), and project support professionals, empowering them to deliver project management activities that drive successful clinical research outcomes. In this role, you will oversee risk mitigation, cost control, and schedule management, ensuring high-quality deliverables are completed on time, within budget, and to sponsor satisfaction. You will help maintain compliance with applicable SOPs, policies, and practices while fostering a culture of collaboration, accountability, and continuous improvement. Through coaching, training, and development planning, you will ensure your team has the skills, support, and growth opportunities needed to meet both project demands and broader organizational goals.

Essential Functions
• Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.
• Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.
• Ensure direct reports demonstrate working knowledge of Estimate at Completion (EAC), baseline and change control in terms of scope, budget, schedule and risk/issue management.
• Sets performance expectations with direct reports.
• Train and onboard new-hired Project Management Analysts on process and procedures. Ensure required trainings are completed on time.
• Complete and discuss PMA competency framework with each direct report.
• Demonstrate tangible support to EES action planning.
• Actively engaged with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.
• Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.
• Review and track employee resource allocation and ensure proper backfill is in place to ensure full and correct utilization.
• Produce status and tracking reports for team members and senior management i.e. monthly project reviews.
• Ensure direct reports process and approve invoice in an accurate and timely manner.
• Work with team members and support staff development including professional development, and mentoring.
• Produce and distribute reports and presentation materials.
• Establish goals that will increase project management knowledge and skill levels upgrade.
• Support team members in implementing continuous improvement activities for assigned projects.
• Partner with other functional groups to develop and implement process improvements.
• Prepare and present team information at meetings.
• Assist with department resourcing.
• Ensure required training courses are completed on time for self and team.
• Participate in function and/or corporate initiatives.

Qualifications
• Bachelor’s degree in Life Sciences or a related field, combined with project management experience in clinical research; an equivalent combination of education, training, and experience will also be considered.

• Minimum of 5 years of clinical research experience, including 3+ years in a leadership capacity, with experience managing and developing individuals and teams.

• Strong understanding of core management practices, including resource planning, work prioritization, coaching, performance management, and process execution.

• Proven experience leading, mentoring, and developing high-performing teams, with the ability to proactively address performance challenges and drive engagement.

• Excellent communication and interpersonal skills, with the ability to influence stakeholders and build effective working relationships at all levels.

• Strong problem-solving, decision-making, influencing, and negotiation skills.

• Demonstrated ability to deliver results while maintaining high standards of quality and meeting project timelines.

• Strong collaboration skills, with the ability to build and maintain effective relationships with colleagues, managers, clients, and cross-functional teams.

• Experience working in global environments, with a high degree of cultural awareness and the ability to collaborate effectively across geographies.

• Customer-focused mindset with a commitment to delivering exceptional service and fostering strong stakeholder relationships.

• Solid understanding of clinical trial conduct and applicable regulatory requirements, including ICH-GCP and relevant local laws, regulations, and guidelines.

• Proficiency in Microsoft Office applications and strong overall technology skills.
• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership).

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.