Position Summary

At Ripple Treasury, we empower finance and treasury teams around the world to work smarter, faster, and with greater confidence. Our cloud-based treasury and risk management platform helps organizations gain real-time insight to their cash, liquidity, and risk positions, enabling better decisions and stronger financial outcomes. We believe in delivering not just software, but transformative solutions that make a measurable difference for our clients.

We are looking for a Project Manager to guide client implementations within our Latin America region, with a secondary focus on the United States. In this role at Ripple Treasury, you will collaborate with internal and external team members to control project scope, set timelines and deliverables, coordinate resources, encourage communication among participants, lead the process to achieve client goals, and proactively bring up risks as needed.

Based in Miami, New York, San Francisco, or Chicago, this role demands robust project oversight, a process-focused approach, and client engagement skills to ensure structured planning and delivery across several simultaneous projects throughout Latin America and the United States. Outstanding organizational, problem-solving, and leadership capabilities are crucial to achieving high-quality results.

What You Will Do

• Lead end-to-end delivery of client-facing Ripple Treasury solution implementations, managing scope, timelines, budgets, and deliverables to agreed standards.
• Serve as the point of contact for client project team members, building trust and ensuring alignment on goals, achievements, and expectations.
• Create and maintain detailed project plans in accordance with Ripple Treasury’s project management methodology.
• Collaborate cross-functionally with Product, Implementation, and Customer Success teams to align project objectives and execution.
• Coordinate delivery across multiple Latin American countries and the United States, spanning time zones and languages.
• Manage bank connectivity and integration workstreams across Latin American and US banking partners.
• Define and supervise critical success factors for each engagement, ensuring alignment with client business objectives.
• Identify and mitigate project risks, clarify roles and responsibilities, and bring up issues to leadership as needed.
• Establish project governance, ensuring oversight and compliance with delivery standards.
• Lead project communication, including regular status updates to client executives, internal collaborators, and business units.
• Find opportunities for process improvement, automation, and efficiency enhancements across the delivery lifecycle.

Who We Are Looking For

• 3+ years of experience in client-facing project management, preferably within a SaaS or B2B enterprise software environment.
• Strong relationship-building skills, with the ability to engage and influence client team members at multiple levels of an organization.
• Experience leading multiple sophisticated projects simultaneously, often with remote resources and global teams.
• Technical competence and understanding of Treasury Management Systems (TMS) or financial software products is advantageous.
• Demonstrated capability to proactively recognize, monitor, and handle project risks and issues.
• Strong listening, presentation, and consultative communication abilities with the capacity to customize messages for diverse audiences.
• Highly organized with a demonstrable track record of delivering projects on time and within budget.
• Ability to thrive in a fast-paced, high-growth environment while balancing multiple priorities.
• Experience leading projects for clients across Latin America and the United States, with awareness of local business customs and regulatory frameworks.
• Familiarity with Latin American and US bank connectivity standards and payment schemes is helpful.
• Business-level fluency in Spanish is required.
• Business-level proficiency in Portuguese is a strong advantage.
• Existing right to work in the United States.