SUMMARY:

The Project Manager is responsible for supporting the client in all aspects of the technology infrastructure deployment project they are assigned to. The Project Manager will serve as the primary lead for the Technology Workplace TBD program, overseeing cross-functional vendor collaboration and ensuring seamless execution of network refreshes, hardware deployments, and site conversions across various client locations. This role demands high organizational agility, technical familiarity, and stakeholder engagement.

PRIMARY DUTIES:

Program Coordination

• Lead day-to-day coordination across vendors, engineering teams, and client stakeholders.
• Track workflow progress using tools like Excel, Jira, Monday.com and Smartsheet 
• Ensure readiness for site conversions and maintain accurate status logs

Technical Oversight

• Assist in oversight of support activities involving routers, cellular devices, SD-WAN appliances, and switches 
• Assist in oversight of circuit installations, testing, and turn-ups for broadband and DIA internet circuits

Vendor Management

• Act as liaison between field resources and network engineers 
• Coordinate bridge technician support and ensure proper activation sequences 
• Manage deliverables including before/after photos and cabling documentation 

Communication & Reporting

• Provide regular updates to internal and external teams.
• Maintain clear documentation of site status, open items, and deployment milestones.
• Participate in intake meetings, sync calls, and deployment coordination sessions

COMPETENCIES:

Strong focus on accuracy and attention to detail

Strong knowledge of MS Office suite

Excellent communication skills (verbal and written)

Proficient time management skills; sense of urgency

Basic skills in Monday.com or similar product (SmartSheet)

Ability to track individual deployments across multiple client locations in a single day

Ability to work in a fast-paced environment and adapt process changes mid-stream

Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates

REQUIRED EDUCATION & EXPERIENCE:

4-8 years’ experience in project management in technology and/or infrastructure programs

Experience using PC in business environment including MS Office

PREFERRED EDUCATION & EXPERIENCE:

Exposure to technology in the financial industry is a plus

Exposure to Monday.com is a plus

Familiarity with network equipment such as routers, switches, cellular devices

Strong communication and stakeholder management skills

PMP certification preferred by not required

QUALIFICATIONS:   

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: English

WORK ENVIRONMENT: Client site

PHYSICAL DEMANDS:

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

This job description is not designed to cover or contain a comprehensive listing of activities, duties of responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.