JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

We are JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunities and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Major Responsibilities

• Working closely with the CRE Team as the Single Point of Contact managing the PMO process E2E.
• Work with the other team members in the PMO to develop and improve the support services provided.

• Manage the overall success of assigned logistics project and project planning activities, including, effectively developing and driving the program, budget, schedule, project team, roles & responsibilities, stakeholder approvals, and identifying the risks and mitigation measures.

• Manage the development of templates and standard process needed, liaising with the other Regional PMO across JLL to identify best practice and adopt improvements.

• Ability to scope and set-up programs of work for new clients; provide advice on continuous improvements of existing programs.
• Ensure that the client specific project delivery process is implemented on every project. Provide training to local PM teams on this process (directly or via the Program team team)
• Ensure that PMs are trained on (and utilize throughout the project) project delivery systems and technology (client specific / as required by client / account) (directly or via the Program team team)
• Advise on or recommend correct procurement strategies for various capital works programs / projects.
• Provide leadership to project teams and act as the internal link to teams reporting back to central client Real Estate function and other stakeholders.
• Ability to present complex ideas to large audience with confidence and clarity.
• Achieve net margin target for the contract for JLL.
• Achieve account objectives & KPI targets for JLL.
• Managing risks and issues and taking corrective measurements

Ongoing Delivery Support

• On site weekly attendance in Paris, France
• Lead in contractor’s specific client performance meetings (weekly). 
• Lead/Monitor/Report in the development and management of capital/expense budgets variance reporting.
• Advise on and ensure correct structure of governance, processes and procedures are in place for Client Programs
• Develop and implement the annual management plan; accomplish key performance indicators and service level agreements as identified by client
• Participate in development of the annual capital plan.
• Oversee the development and timely submission of monthly/quarterly/annual reporting appropriate for the client by the AMO and contractor teams.
• Develop best practices and innovations to drive continuous improvement and efficiency in the project process.
• Provide leadership for the successful implementation of special projects and initiatives.
• Conduct Client / Team / Site visits as required.
• Effectively manage issues and escalations.
• Achieve control of all change management procedures
• Attend contractor’s workshops, and follow on construction processes within CPI and with local authorities’ frameworks (ICPE, PC)
• Report internationally and locally to Steering Committee and to project director.
• Support financial strategy as selected by the client.

Personal attributes

• An energetic and experienced professional with high interactive and personal skills
• Articulate, with strong communication and leadership skills
• Highly organized and able to effectively manage changing priorities; ability to multitask
• Able to operate at high level, to ensure the program runs smoothly, also able to deep dive to solve problems
• Strong technical competency in running large schemes at construction stage.  
• Ability to influence stakeholders at all levels, strong negotiation skills
• International project/programme management experience
• Knowledge of real estate, account management and contractors’ management
• Financial and accounting acumen
• Minimum of five years project/programme management experience in a multi-site environment.
• Perceptive, self-motivated, collaborative and capable of working across the region through remote management skills, the Program Manager will effectively to provide an operational knowledge centre of exceptional quality.
• Demonstrable European/EMEA experience and a Degree in Construction, Engineering, Design or related discipline
• French, both written and spoken, to a good technical standard.
• English, both written and spoken, to a good technical standard.
• Has experience in translating client needs into existing or new business growth
• Quest for excellence and deliver optimization and continuous improvement
• Demonstrated client relationship skills
• Demonstrated people skills – ability to work effectively within a team effectively and work openly, constructively and collaboratively
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Self-motivated and confident, Gravitas, EQ
• Flexible – able to adapt and effectively deal with rapidly changing, stressful situations
• Exhibits honesty & trustworthiness

What you can expect from us

• Real impact, every day: directly shape the workplace experience for thousands of employees across EMEA.
• Variety and pace: balance strategic project planning with hands-on operational delivery – no two weeks are the same.
• Continuous improvement: contribute to team-wide process improvements and SOP development. 
• Career progression possibilities: within Operational Readiness team and beyond.

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.