Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

Interviews: Generally, interviews will be scheduled within two weeks after the application deadline. Scheduling interviews may take longer, depending on the number of applications.

Who we are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Benefits to you

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• The hourly equivalent for this position is $6,082 - $9,436, and the annual salary for this position is $72,988 - $113,234.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (including ASL) if you can pass a skills test and are assigned to use those skills on the job!
• Salary offers are made with consideration of the candidate’s education and experience.

Location Highlights

Portland, Oregon was founded in 1845 (incorporated in 1851). It is the state’s largest city and the county seat for Multnomah County. It is named for Portland, Maine. It is situated at the confluence of the Willamette and Columbia Rivers. Recreational activities include, numerous museums (including OMSI), parks (including Forest Park, largest wilderness park in city limits in the nation), hiking (including in-city hiking trails), restaurants (including Food Carts), Mt Hood (about 50 miles east) and much more. Portland is home to four major sports teams: Trailblazers (NBA), Fire (WNBA), Timbers (MLS), and Thorns (NWSL).

Position Highlights

The Multnomah County Circuit Court, in Portland, Oregon is hiring a Support Enforcement Docket (SED) Case Manager (Program Assistant).

In this role…

You will support day-to-day program operations by assisting participants, coordinating services, and ensuring accurate documentation. By supporting program participants, you will conduct intake appointments, prepare necessary documents, and explain program expectations. You will also assist the participants in accessing community resources, public benefits, and transportation assistance, and make referrals to treatment, employment, or educational programs as appropriate.

You will participate in weekly program meetings to provide updates on participant compliance and progress. Attend court dockets as needed to support program operations. Ensure accurate communication between the program and the court.

You will also prepare written compliance reports, track court-directed tasks and deadlines, identify compliance concerns, and provide timely update to the program team.

Assigned tasks may be changed to accommodate workload and organizational needs. 

Instructions for REQUIRED Cover Letter and Work History/Resume

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. The attached cover letter file should include your name (ex: Cover Letter – First Name Last Name).
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume / Cover Letter section of the application. The attached resume file should include your name (ex: Resume – First Name Last Name).  

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf, .tiff) or Microsoft Word (.docx)
• Acceptable format: Image (.jpg, .jpeg, .png) or Notepad (.txt)
• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word ’97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a bachelor’s degree in business or public administration, behavioral or social/human services, or a closely related field.

AND

At least one (1) year of increasingly responsible technical or professional-level program experience that typically supports the knowledge, skills, and abilities requirements listed for the position.

OR

Any combination of education and experience equivalent to five (5) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience working with individuals who are facing hard times.
• Experience reviewing applicants’ materials to determine eligibility for entry into a program and meeting with program participants.
• Experience explaining rules, policies, procedures, and decisions on behalf of an employer.
• Experience accomplishing work through developing collaborative relationships with internal and external stakeholders.
• Experience maintaining confidential records of program participants and monitoring compliance with program requirements.
• Experience providing support or coordination for a court program or specialty court.

Working Conditions

• This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday.  This position is FLSA Non-Exempt and is eligible for overtime compensation for hours worked in excess of 40 per work week.
• Occasional after-hours or overtime work may be required.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, and scanner.
• Long periods of sitting or standing while working at a computer.
• Ability to lift 40 pounds.

ADDITIONAL INFORMATION

Parking

Multnomah County Circuit Court does not provide parking for the central courthouse or justice center staff. Daily parking is available across SW 1st St from the central courthouse (monthly parking is limited). Another option is the Douglas Garage at 1835 S River Dr, Portland, OR 97204. Parking cost is $165/month and is a half-mile from the courthouse and justice center.

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans’ or Oregon National Guard Preference

Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations

Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity

As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits

Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.