Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

 

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

 

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

 

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Product Sales Expert – WhatsApp

About the Role

As a Product Sales Expert – WhatsApp, you will play a key role in driving the growth and adoption of WhatsApp solutions across the region. You will partner closely with Regional Sales, Product, HQ, and leadership teams to strengthen product positioning, accelerate sales performance, and identify new opportunities for market penetration.

This role combines product expertise, sales enablement, market intelligence, and strategic execution. You will act as a bridge between our sales and product teams, bringing customer and market insights into our go-to-market strategy while ensuring sales teams have the knowledge, tools, and confidence to successfully position and sell our WhatsApp solutions.

What You'll Do

Strategic Sales Enablement & Execution

• Partner with regional sales teams to develop and refine product positioning, messaging, and value propositions.

• Support the definition and tracking of key sales KPIs, including product adoption, pipeline growth, and revenue performance.

• Enable and coach Account Executives and Sales Specialists, helping them effectively identify opportunities and position WhatsApp solutions.

• Identify sales challenges and opportunities, translating them into actionable initiatives to accelerate growth.

Product & Market Expertise

• Build and maintain deep expertise in WhatsApp products, capabilities, use cases, and key differentiators.

• Develop a strong understanding of customer needs, market dynamics, and industry trends.

• Monitor competitive activity and translate market intelligence into actionable insights for Sales and Product teams.

• Act as a key link between regional Sales and Product teams, ensuring customer and market feedback is reflected in product and go-to-market strategies.

Collaboration & Leadership

• Build strong relationships with key stakeholders across Regional Sales, HQ, Unfix Base, Product, and Regional Leadership.

• Lead sales enablement initiatives such as workshops, webinars, product sessions, and knowledge-sharing programs.

• Collaborate cross-functionally to define and execute strategic growth initiatives for the WhatsApp portfolio.

• Support the Product Sales Expert in identifying and executing initiatives that increase product adoption, revenue, and market penetration.

What Success Looks Like

• Sales teams are confident and well-equipped to sell WhatsApp solutions.

• Product positioning and value propositions are clearly differentiated in the market.

• Customer and market insights consistently influence sales and product strategies.

• WhatsApp adoption, pipeline, and revenue continue to grow across the region.

• Strong collaboration exists between Regional Sales, Product, HQ, and leadership teams.

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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