The Product Owner is a member of the product management community, reporting to a Product Manager and connecting business and technology to turn product strategy into delivery. In partnership with the Product Manager, business stakeholders, and technical teams, this role translates business goals and customer needs into a prioritized product backlog, clear requirements, user stories, and acceptance criteria. The Product Owner manages day-to-day product delivery coordination, identifies blockers and dependencies, and coordinates release activities to ensure solutions meet functional and non-functional needs and deliver intended business outcomes.

SPECIFIC DUTIES:

• Partners with the Product Manager to translate product strategy and roadmap priorities into an actionable delivery plan and prioritized backlog, connecting business goals with technical product development in a fast-paced environment
• Works in an Agile environment and continuously reviews the business needs, refines priorities, and identifies opportunities and risks
• Develop user stories and define acceptance criteria
• Builds ongoing relationships with business and technology stakeholders, communicating priorities, delivery progress, risks, and trade-offs to maintain alignment and support informed decisions
• Develops, maintains, and shares expert knowledge of assigned business processes, workflows, systems, and technologies
• Manages technical delivery coordination with engineering and business teams, identifies blockers and cross-team dependencies, facilitates resolution, and coordinates release activities; participates in design reviews to validate proposed solutions against business needs
• Partner with QA team to develop test plans and lead testing cycles
• Participates in the product management community, sharing delivery insights, customer feedback, and practices that strengthen collaboration between business and technology

QUALIFICATIONS, EXPERIENCE REQUIRED:

• Bachelor of Science in Computer Science or related field preferred
• 5-7 years of progressive Business Analyst or Product Owner experience
• Strong verbal and written communication skills, with experience engaging business and technical stakeholders and clearly communicating priorities, delivery progress, and trade-offs
• Demonstrated analytical skills
• Strong problem-solving skills and demonstrated experience turning product strategy into delivery, with a track record of translating business goals into technical products
• Experience managing technical delivery across the product development life cycle (PDLC), including specifying, building, and testing mission-critical business applications, identifying blockers and dependencies, and coordinating release activities
• Strong facilitation skills. Must be able to elicit requirements from various personalities across organizational and geographical boundaries
• Proven experience at driving consensus across multiple stakeholders
• Strong attention to detail, analytical skills, and experience in applying analysis techniques to understanding business processes, workflows, and systems and in applying technology to meet business needs
• Insurance industry experience a plus, preferably Medical Professional Liability or Property & Casualty Insurance
• Experience with customer education, onboarding, or digital adoption programs preferred
• Must possess a positive customer service demeanor, work well in a team environment, and possess a desire to be proactive and grow professionally
• Ability to work on multiple projects concurrently following established procedures, with minimal direction and provide real time, critical support

Location: 

Atlanta Office