À propos de ce poste Principal Consultant - HCM chez Workday
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
Workdayの始まりは、創業者2人がカリフォルニアのダイナーで朝食をとりながら交わした会話でした。創業以来、私たちは「人を第一に考える」という価値観を大切にしており、社員一人ひとりの幸せ、成長、貢献を何よりも重視しています。財務・人事・計画をひとつのエンタープライズクラウドに統合することで、世界有数の大企業が次の変化に対応していくことを支援しています。仕事には真剣に向き合いながらも、楽しむ気持ちを忘れません。多様性を尊重し、イノベーションを推進し、地域社会への貢献にも力を入れています。
HCMコンサルティング部は、現在約10名のメンバーで構成され、日系大手企業とグローバル企業のWorkday導入を支援しています。プロジェクト期間は10か月程度が一般的です。私たちの目標は、お客様にとって「信頼されるアドバイザー」であり続け、お客様が導入プロジェクトを成功させ、人事変革の成果を実現できるよう支えることです。グローバルの最先端の事例や製品に触れ、海外の同僚と情報交換をしながら、HR Modernizationの推進に取り組める環境です。直属の上司は部長、その上は常務執行役員と、経営との距離が近い組織です。
Workday began with a conversation over breakfast at a diner in California, where our two founders met. Since then, we have held to our value of putting people first, and we place the happiness, growth, and contribution of every Workmate above all else. By bringing finance, HR, and planning together in a single enterprise cloud, we help the world's largest organizations adapt to what's next. We take our work seriously, but we never forget to enjoy it. We respect diversity, drive innovation, and are committed to giving back to our communities.
The HCM Consulting team currently has about 10 members and supports Workday implementations for large Japanese enterprises and global companies. Projects typically run for about 10 months. Our goal is to be a "trusted advisor" to our customers, helping them deliver successful implementations and realize the outcomes of their HR transformation. You will work with cutting-edge global use cases and products, exchange knowledge with colleagues around the world, and drive HR modernization. You will report to the HCM Practice Lead, who in turn reports to a Regional Vice President, so you will work close to the company's executive leadership.
About the Role
About Role
Principal Consultant - HCMとして、Workday導入プロジェクトにおいて、Workday HCMを軸にWorkday FINや周辺システムとの連携も含めた、業務・機能面の全体設計を、プロジェクト全体にわたってリードする、シニアかつ「信頼されるアドバイザー」の役割を担っていただきます。プロジェクト全体を管理し、顧客とのリレーションを担うEngagement Manager(EM)と二人三脚で、複数のワークストリームをまとめ上げ、顧客の人事責任者や情報システム責任者との信頼関係を築きながら、プロジェクトを成功に導きます。
この役割は、マネジメントや進捗管理に専念するポジションではありません。リードする立場であっても、要件の詳細化と設計は自ら手を動かして担っていただきます。設定・実装以降の工程では、下位グレードのコンサルタントを率い、メンタリング・コーチングを行いながら推進し、必要に応じて自ら手を動かしてお手本を示していただきます。事務的なPMO業務のみを担う役割ではなく、帳票・権限・ワークフロー・組織といった製品の設計要素まで踏み込んだ導入経験が必要です。
特にコア人事(Core HCM)と人事考課(Performance Management)は、日系企業のプロジェクトで必ず対象となる領域であり、これらを軸に、報酬管理(Compensation)、研修管理(Learning)、勤怠管理(Time Tracking/Absence)など、ご自身の専門領域でもリードしていただきます。グローバルの同僚から最先端のプロダクト知識やメソドロジーを積極的に吸収し、国内案件に還元する姿勢も重視します。
パートナー企業との連携・協業も、この役割の重要な一部です。新規導入パートナーの立ち上げ支援、既存導入パートナーへのアドバイザリ、新規ソフトウェアアライアンスパートナーとのシステム間連携に向けたディスカッションの支援を担い、先方の現場担当者からシニアマネジメント層まで、幅広い層と信頼関係を築きながら、パートナーとともにお客様の成功を支えていただきます。
Principalとして、メンバーの育成、提案フェーズへの参画、社内メソッドの整備など、チーム全体の力を高める役割も担っていただきます。また、AI Agent製品の導入プラクティスの立ち上げなど、新しい導入サービスの創出に携わる機会もあります。国内案件を確実にやり遂げる実行力と、新しい領域に挑戦する意欲を併せ持つ方にとって、Workday JapanのHCMコンサルティング部は最適な場所です。
Key Responsibilities
- 複数ワークストリームや大規模・複雑な案件において、Workday HCMを軸にWorkday FINや周辺システムとの連携も含めた、業務・機能面の全体設計をリードし、プロジェクト全体の品質に責任を持つ。
- コア人事(Core HCM)、人事考課(Performance Management)をはじめとする担当領域をリードし、設計・構築・テストの品質を確保する。
- 要件の詳細化・設計(帳票、権限、ワークフロー、組織など)は、自ら手を動かして担当する。
- 設定・実装以降のタスク(設定・実装、テスト、不具合・トラブルの解決など)は、下位グレードのコンサルタントを率い、メンタリング・コーチングを行いながら推進する。必要に応じて自ら手を動かし、お手本を示す。
- プロジェクト全体を管理し、顧客とのリレーションを担うEngagement Manager(EM)と連携し、スコープ、スケジュール、課題、リスクを共有しながら、顧客満足度の高いデリバリーを実現する。
- 顧客の現場担当者から人事責任者(CHRO等)、情報システム責任者(CIO等)まで、幅広い層との折衝をリードし、プロジェクトの方向性や重要な意思決定を推進する。
- 顧客の業務要件を整理し、日本企業の人事制度・運用を踏まえて、Workdayの最適な構成に落とし込む。
- 要件定義やFit & Gapの議論において、Workdayの標準機能とベストプラクティスに基づき、顧客に代替案や判断材料を提示する。
- 新規導入パートナーの立ち上げを支援する。
- 既存導入パートナーに対し、導入プロジェクトに関するアドバイザリを提供する。
- 新規ソフトウェアアライアンスパートナーとのシステム間連携に向けたディスカッションを、業務領域の棲み分けやシステム構成の観点から支援する。
- 上記のパートナー企業の現場担当者からシニアマネジメント層まで、幅広い層とコミュニケーションを取り、信頼関係を築く。
- 若手・中堅のコンサルタントやアーキテクトの育成・メンタリングを行い、チーム全体のデリバリー力を高める。
- 提案フェーズに参画し、スコープ設計、工数見積り、体制案の作成を支援する。
- 稼働後の支援(Advisory Service)において、顧客の運用定着と継続的な改善を支援する。
- グローバルの同僚と積極的に情報交換を行い、最先端の事例、プロダクト知識、メソドロジーを国内案件に展開する。
- 社内メソッドやテンプレートの整備、ナレッジの共有を通じて、組織に貢献する。
- AI Agent製品の導入プラクティスなど、新規導入サービスの立ち上げに参画する。
- 同僚の模範となるロールモデルとして、ベストプラクティスの共有と知見の発信に貢献する。
As Principal Consultant - HCM, you will lead the business and functional design of Workday implementation projects from end to end, centered on Workday HCM and including integration with Workday FIN and surrounding systems, as a senior "trusted advisor." Working hand in hand with the Engagement Manager (EM), who manages the overall project and owns the customer relationship, you will bring multiple workstreams together and build trust with the customer's HR and IT leaders to lead the project to success.
This is not a role that focuses solely on management or progress tracking. Even as a leader, you will personally handle the detailing of requirements and the design, hands-on. In the configuration and implementation phases onward, you will lead lower-grade consultants, mentoring and coaching them as you drive the work forward, and step in yourself when needed to set an example. This is not a purely administrative PMO role: we require implementation experience that goes deep into the design elements of the product, such as reports, security, workflow, and organizations.
Core HCM and Performance Management are always in scope for projects with Japanese enterprises. With these as your foundation, you will also lead in your own areas of expertise, such as Compensation, Learning, and Time Tracking/Absence. We also value a willingness to actively absorb cutting-edge product knowledge and methodologies from global colleagues and bring them back to domestic projects.
Collaboration with partner companies is also an important part of this role. You will support the launch of new implementation partners, provide advisory to existing implementation partners, and support discussions with new software alliance partners on system-to-system integration. You will build trust with people at every level of these partners, from front-line staff to senior management, and work with them to support our customers' success.
As a Principal, you will also help raise the capability of the whole team by developing members, participating in the proposal phase, and building out our internal methodologies. There are also opportunities to be involved in creating new implementation services, such as launching an implementation practice for AI Agent products. This is the right place for someone who combines the ability to reliably deliver domestic projects with the drive to take on new frontiers: Workday Japan's HCM Consulting team.
Key Responsibilities
- Lead the business and functional design of large, complex, multi-workstream projects, centered on Workday HCM and including integration with Workday FIN and surrounding systems, and take responsibility for the quality of the project as a whole.
- Lead your areas of responsibility, including Core HCM and Performance Management, and ensure the quality of design, build, and testing.
- Personally handle requirements detailing and design (including reports, security, workflow, and organizations).
- For tasks from configuration and implementation onward (configuration and implementation, testing, issue and incident resolution, and so on), lead lower-grade consultants, driving the work forward through mentoring and coaching. Step in hands-on when needed to set an example.
- Work with the Engagement Manager (EM), who manages the overall project and owns the customer relationship, sharing scope, schedule, issues, and risks to deliver with high customer satisfaction.
- Lead negotiations with a broad range of customer stakeholders, from front-line staff to HR leaders (such as the CHRO) and IT leaders (such as the CIO), and drive the project's direction and key decisions.
- Organize customers' business requirements and translate them into the optimal Workday configuration, taking into account Japanese HR systems and operations.
- In requirements definition and fit & gap discussions, present customers with alternatives and decision-making input based on Workday's standard functionality and best practices.
- Support the launch of new implementation partners.
- Provide advisory to existing implementation partners on implementation projects.
- Support discussions with new software alliance partners on system-to-system integration, from the perspective of the division of business domains and the system architecture.
- Communicate with and build trust among people at every level of these partner companies, from front-line staff to senior management.
- Develop and mentor junior and mid-level consultants and architects to raise the delivery capability of the whole team.
- Participate in the proposal phase, supporting scope design, effort estimation, and team structure proposals.
- Support customers' adoption and continuous improvement after go-live through Advisory Services.
- Actively exchange information with global colleagues and apply cutting-edge use cases, product knowledge, and methodologies to domestic projects.
- Contribute to the organization by developing internal methodologies and templates and sharing knowledge.
- Take part in launching new implementation services, such as an implementation practice for AI Agent products.
- Act as a role model for colleagues, sharing best practices and insights.
About You
Basic Qualifications
【導入プロジェクト経験】
- 人事領域のシステム導入プロジェクトで10年以上もしくは同等の実務経験があり、ベンダーまたはコンサルティングファームでの勤務経験をお持ちの方。
- 要件定義・設計を自ら手を動かして担当した経験、および設定・実装以降の工程を、メンバーを率いて推進した経験。事務的なPMO業務や進捗管理のみの経験は該当しない。
- 期間6か月以上、メンバー5名以上の規模の導入プロジェクトに、コンサルタントまたはワークストリームのリードとして3件以上参画した経験。
【Workday / クラウドHCMの経験とキャッチアップ】
- Workday、またはSAP SuccessFactorsなど同等のクラウドHCMの導入経験。その中で担当した役割、プロジェクトの期間・規模、担当した工程・タスクを具体的に説明できること。
- 入社後3か月以内に、Workdayのコア人事製品(人事基本情報・組織管理)の導入資格と、人事考課・タレントマネジメント製品(目標設定から評価までの一連のサイクル)の導入資格を取得できる、基礎的なシステム・業務理解があること。
- 製品知識の習得後、すぐに有償のコンサルタントとしてプロジェクトに参画し、導入コンサルティングスキルを発揮して遂行できること。
【人事業務・領域知識】
- コア人事および人事考課ソリューションの導入経験。日系企業・日本の個社をスコープに含むプロジェクト経験を重視する。
- 報酬管理、研修管理、勤怠管理、採用管理など、コア人事と人事考課以外に、深い知見を持つ専門領域が1つ以上あること。
- 人事業務および人事制度に対する深い理解。
【システム導入方法論・IT】
システム導入方法論の知識と実践経験。各工程を、作業をこなすためのものではなく、本番稼働の品質を高める仕組みとして捉え、自ら実践し、メンバーにも指導できること。具体的には以下のとおり。
- 設計:顧客の業務要件と製品の標準機能との差分を整理し、周辺システムを含めた全体構成のなかで、業務領域の棲み分け(どの業務をどのシステムで担うか)を決めて、連携を含めた設計に落とし込めること。
- 設定:設計内容を正確に設定へ反映し、設定の根拠と変更の履歴を管理し、メンバーの設定内容をレビューして品質を担保できること。
- テスト:業務の実態と設計内容に基づいて、テストシナリオ・テストケース・テストデータを作成し、不具合の原因を切り分けて解決に導けること。
- データ移行:データ移行を、テナント構築のためだけの作業と捉えず、本番移行に向けて、手順と作業者の習熟度を高め、品質を向上させる仕組みとして理解し、実践できること。
- 稼働後支援:稼働後の問い合わせ・課題・改善要望を整理し、顧客の運用定着と継続的な改善につなげる仕組みとして、提案・実践できること。
【製品設計・設定の技術深度】
以下の4要素について、顧客の要件に基づいて自ら設計でき、メンバーの設定内容をレビュー・指導できる深さの経験。いずれも、兼務・出向がある場合(主務と兼務、ホーム(所属元)とホスト(受入先)の関係が生じる場合)を前提に設計できること。
- 帳票・ダッシュボード:標準の帳票の活用に加え、複数のデータを組み合わせた高度な帳票や、経営・人事の意思決定に使えるダッシュボードを、顧客の要件に応じて設計・作成できること。兼務・出向者を、どの組織の集計に含めるか(二重計上の回避を含む)を整理できること。
- 権限:役割や職責に応じた参照・更新の権限(アクセス制御・セキュリティ)を、情報の機密性を踏まえて設計・設定できること。兼務・出向者が、ホームとホストの双方の組織について、どの情報をどこまで扱えるかを整理できること。
- ワークフロー:申請・承認などの業務フローを、顧客の業務ルールに即して設計し、例外的な運用も含めて設定できること。兼務・出向者の申請を、主務・兼務のどちらの上長が承認するかを整理できること。
- 組織:会社・事業所・業務機能など、複数の切り口で複数の組織を持つことを前提に設計できること。日本企業に多い会社軸の組織図と、グローバル企業に多い業務機能軸のレポートラインを、両立させる設計の経験があること。兼務・出向者の所属関係を、組織・人事データとして整理できること。
【リーダーシップ・顧客/パートナーマネジメント】
- 後輩・部下を率いて、プロジェクトまたはワークストリームを牽引した経験、またはコーチング・メンタリングの経験。
- 顧客の現場担当者、プロジェクトマネージャーを務める課長・部長層から、人事責任者(CHRO等)、情報システム責任者(CIO等)まで、幅広い層と折衝し、プロジェクトを推進・統括した経験。
- 導入パートナーやソフトウェアベンダーなど、顧客以外の社外パートナー企業の現場担当者からシニアマネジメント層まで、幅広い層と協働し、プロジェクトや取り組みを推進した経験。
【コミュニケーション】
- 日本語でのビジネスコミュニケーション(ネイティブレベル)、および英語での研修を受講・海外メンバーとの事例交換ができる程度の語学力。
Other Qualifications
- Waterfall/Agileの違い、およびカスタマイズを前提とした要件定義型の導入手法と、標準機能の適用を前提としたパッケージソリューション型の導入手法の違いを、顧客に説明でき、実際のプロジェクトで使い分けて実践した経験。
- 人事考課以外のタレントマネジメント領域(スキル管理、後継者育成など)の導入経験。
- システム化構想の策定や、提案活動(Pre-sales)の経験。スコープ、工数、体制、リスクを構造化した経験。
- 稼働後のAdvisory Serviceや、継続的な改善提案の経験。
- Workday FINsなどの会計システムとの連携を含む設計の経験。
- 新規パートナーの立ち上げ支援、既存パートナーへのアドバイザリ、またはソフトウェアアライアンスパートナーとのシステム間連携に向けたディスカッションの経験。
- グローバルの拠点や同僚と協働し、プロダクト知識やメソドロジーを自ら収集して、自分のものにした経験。
- クラウド/SaaSアーキテクチャのメリットを理解し、顧客に分かりやすく説明できること。
- Microsoft Excelによる基本的なデータ加工、Microsoft PowerPointによる資料作成のスキル。
- 自走力があり、オーナーシップを持って、曖昧な状況でも力を発揮できること。
- AI Agent関連の経験は問いません。入社後に携われる機会があります。
- 業務時間の 10%程度の出張が可能であること。
Basic Qualifications
[Implementation project experience]
- 10 or more years of hands-on experience (or equivalent) in HR system implementation projects, including experience at a vendor or consulting firm.
- Experience personally performing requirements definition and design hands-on, and leading team members to drive the phases from configuration and implementation onward. Experience limited to administrative PMO work or progress management does not qualify.
- Experience in 3 or more implementation projects of 6 months or longer with teams of 5 or more members, as a consultant or workstream lead.
[Workday / Cloud HCM experience and ramp-up]
- Implementation experience with Workday or an equivalent cloud HCM solution such as SAP SuccessFactors. You should be able to explain specifically the role you played, the duration and scale of the project, and the phases and tasks you handled.
- A foundation of system and business understanding sufficient to obtain, within 3 months of joining, the Workday implementation certification for core HR products (worker information and organization management) and the certification for performance and talent management products (the full cycle from goal setting to evaluation).
- The consulting skills to join projects as a billable consultant and deliver implementation consulting immediately after acquiring product knowledge.
[HR business and domain knowledge]
- Implementation experience with core HR and performance management solutions. Project experience that includes individual Japanese companies in scope is especially valued.
- Deep expertise in at least one area other than core HR and performance management, such as compensation, learning, time and attendance, or recruiting.
- Deep understanding of HR operations and HR systems.
[System implementation methodology and IT]
Knowledge and hands-on experience of system implementation methodology. You treat each phase not as work to be completed but as a mechanism for improving the quality of the production go-live, and you can practice this yourself and teach it to team members. Specifically:
- Design: Identify gaps between the customer's business requirements and the product's standard functionality, determine the division of business domains within the overall architecture, including surrounding systems (which business process is handled by which system), and turn this into a design that includes integration.
- Configuration: Reflect the design accurately in configuration, manage the rationale and change history of configuration, and review team members' configuration to ensure quality.
- Testing: Create test scenarios, test cases, and test data based on actual business operations and the design, isolate the causes of defects, and lead them to resolution.
- Data migration: Treat data migration not merely as work for building a tenant, but understand and practice it as a mechanism for improving quality, in both procedures and the proficiency of those performing the work, ahead of the production migration.
- Post-go-live support: Organize inquiries, issues, and improvement requests after go-live, and propose and practice them as a mechanism that leads to customer adoption and continuous improvement.
[Technical depth in product design and configuration]
Experience at a depth where you can design the following four elements yourself based on customer requirements, and review and coach team members' configuration. In all cases, you can design on the premise of concurrent assignments and secondments (situations with a primary and a concurrent assignment, and a home (sending) organization and a host (receiving) organization).
- Reports and dashboards: Design and build, according to customer requirements, advanced reports that combine multiple data sets in addition to making use of standard reports, as well as dashboards that support management and HR decision-making. Organize which organization's totals employees on concurrent assignments or secondments are included in (including avoiding double counting).
- Security: Design and configure access permissions for viewing and updating (access control and security) according to roles and responsibilities, taking the confidentiality of information into account. Organize what information employees on concurrent assignments or secondments can access, and to what extent, in both their home and host organizations.
- Workflow: Design business flows such as requests and approvals in line with the customer's business rules, and configure them including exceptional operations. Organize which manager, primary or concurrent, approves requests from employees on concurrent assignments or secondments.
- Organizations: Design on the premise of multiple organizations viewed from multiple perspectives, such as company, site, and business function. Experience designing structures that reconcile the company-based organization charts common in Japanese companies with the business-function-based reporting lines common in global companies. Organize the affiliations of employees on concurrent assignments or secondments as organization and HR data.
[Leadership and customer/partner management]
- Experience leading a project or workstream by directing junior colleagues or subordinates, or experience in coaching and mentoring.
- Experience negotiating with and driving and overseeing projects across a broad range of customer stakeholders, from front-line staff and department or division managers serving as project managers, to HR leaders (such as the CHRO) and IT leaders (such as the CIO).
- Experience working with people at every level, from front-line staff to senior management, of external partner companies other than the customer, such as implementation partners and software vendors, and driving projects and initiatives forward.
[Communication]
- Native-level business communication in Japanese, and English proficiency sufficient to attend training in English and to exchange use cases with overseas members.
Other Qualifications
- Experience explaining to customers, and practicing in real projects, the differences between Waterfall and Agile, and between a requirements-definition approach that assumes customization and a packaged-solution approach that assumes the use of standard functionality, and choosing between them as appropriate.
- Implementation experience in talent management areas other than performance management (such as skills management and succession planning).
- Experience in system conceptualization or proposal activities (pre-sales), including structuring scope, effort, team structure, and risks.
- Experience in post-go-live Advisory Services and continuous improvement proposals.
- Experience in design that includes integration with accounting systems, such as Workday FIN.
- Experience in supporting the launch of new partners, providing advisory to existing partners, or discussions with software alliance partners on system-to-system integration.
- Experience collaborating with global offices and colleagues and proactively gathering product knowledge and methodologies to make them your own.
- Ability to understand the benefits of cloud/SaaS architecture and explain them clearly to customers.
- Skills in basic data handling with Microsoft Excel and in creating presentation materials with Microsoft PowerPoint.
- A self-starter with ownership, who performs well even in ambiguous situations.
- Experience with AI Agent is not required. You will have opportunities to get involved after joining.
- Travel upto 10% of business hours.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
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