About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

External Facing Job Advertisement

About the Role

Four Seasons Hotel and Private Residences New Orleans is excited to welcome new talent to our Security team as a PM Security Officer. In this role, you’ll play a vital role in creating a safe, secure, and seamless environment where our guests and employees feel supported at all times. We’re looking for someone who is proactive, detail-focused, and thrives in a fast-paced, team-oriented or independent setting. If you thrive on delivering elevated service and creating meaningful experiences, this is your opportunity to make an impact with a world-class team.

What You’ll Do

• Ensure the safety and security of guests, staff, and property through active monitoring, emergency response, and enforcement of hotel policies and standards.
• Conduct routine patrols and oversee operations center functions, including surveillance, access control, alarm systems, and incident response to maintain a secure environment.
• Promote a culture of safety and loss prevention through training, incident reporting, investigations, and ongoing compliance with health and safety protocols.

What You Bring

•  At least 2 years of security detail experience, preferably in a luxury hotel or resort
• CPR/BSLA certification
•  Strong time management skills: Ability to Prioritize, multitask effectively, and adapt seamlessly in a fast-paced environment
•  Ability to operate all computer equipment necessary to perform role: knowledge of Opera, Microsoft Office Suite, and HotSOS is preferred
•  Strong communication skills: Ability to communicate clearly and professionally, handling sensitive information with discretion.
•  Ability to lift, carry, and move up to 50 lbs. 
• Valid U.S. work authorization  

What to Expect

• A schedule of working 3- 11:30 p.m. shift daily, at least 40 hours weekly
• A high-activity environment requiring attention to detail, effective cross-department communication and collaboration, and the ability to quickly adapt.
• Quickly delivering clear, detailed reports as a standard shift expectation, meeting requirements for accuracy and timeliness.

What We Offer

• A  Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide after 6 months of employment
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team 
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal