As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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ESSENTIAL FUNCTIONS

• Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems.

• Follows rigorous patient identification protocols for all ages and levels of complexity.

• Services patients and performs home draws at any assigned location, including Patient Service Centers, Clinics, and Nursing Homes.

• Trains new staff and coordinates other necessary training, including program maintenance and development, orientation, and direction of in-house trainers.

• Evaluates training progress and assesses staff competency.

• Documents and reports competency to meet regulatory requirements.

• Coordinates the retraining of current staff when ongoing errors are identified.

• Coordinates ongoing staff training and development.

• Participates in maintaining the department in technical readiness to meet the regulatory compliance standards for New York State, CAP, and any other regulatory agency inspecting the clinical laboratory.

• Ensures staff follow laboratory policies and procedures, including safety and security.

• Works with supervisor(s) and other laboratory staff to plan for and accomplish departmental and organizational goals and objectives.

• Promotes and supports a positive team environment within the laboratory.

• Continuously assesses work processes and suggests improved work methods and ways to increase efficiency, reduce costs, and solve operational problems.

• Evaluates and implements new techniques and procedures that may be considered for process change.

Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• 2 years of Phlebotomy experience required

• Associate's degree preferred

• Or equivalent combination of education and experience

• 2 years of Phlebotomy operational experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communication, word processing and computer skills required

• Professional discretion and confidentiality required

• Ability to work a rotation of shifts and work weekends and holidays required

LICENSES AND CERTIFICATIONS

• PHEL - Phlebotomy Trained Phlebotomy certification or equivalent upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.