Position Summary: 

The Pharmacy Technician supports the outpatient pharmacies and/or Pharmacist-Led Centralized Prescription Refill Service to provide patients with safe and prompt pharmaceutical care. The Pharmacy Technician is a Nationally Certified Pharmacy Technician or Technician in Training licensed by the Montana Board of Pharmacy. Pharmacy Technicians are trained and competent in all outpatient duties.

Minimum Qualifications:

Required

• High School Diploma
• At least 18 years of age
• Acquire Montana License for Tech in Training within 30-days of hire

Preferred

• National Certification as Pharmacy Technician (CPhT) upon hire OR ability to become certified within one year of obtaining a Technician in Training license
• 1 year of Pharmacy Technician experience

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Essential Job Functions for Technician - Outpatient Pharmacy:
• Assist pharmacist in prescription dispensing and providing quality pharmaceutical care to patients.
• Assist pharmacist with all aspects of outpatient pharmacy operations. Including safe and accurate prescription filling, entering prescription information and patient information into information system, labeling and charging for prescriptions and over the counter items.
• Answers telephone and assists customers, including helping with OTC products and entering charges and credits.
• Operate POS system, performs a variety of data entry and report generating tasks.
• Adjudicate and reconcile patient accounts and insurance billing.
• Work at Highland Park Pharmacy and, on occasion Big Sky Pharmacy as needed for the daily operations of the Pharmacies.
• Maintain adequate drug inventories, controlled substances and supplies to meet dispensing needs.
• Maintain pharmacy standards and performs other duties as assigned to meet the needs of the department and organization.
• Essential Job Functions for Technician - Centralized Prescription Refill Service:
• Assist the pharmacist in the review of necessary clinical information in order to approve prescription refills under the collaborative practice agreement.
• Review patient medication histories within the electronic health record to provide necessary information to the pharmacist to make appropriate clinical decisions.
• Performs audit and quality improvement tasks as assigned by pharmacy leadership.

Knowledge, Skills, and Abilities

• Demonstrates sound judgement, patience and maintains a professional demeanor at all times.
• Ability to work varied shifts in a busy and stressful environment.
• Strong interpersonal, verbal and written communication skills.
• Exercises tact, discretion, sensitivity and maintains confidentiality.
• Computer applications, MS Office, internet applications and standard office equipment.
• Maintain competency with electronic health records.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

• Lifting (Repeatedly – 50 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
• Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
• Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Exposures (Continuously): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases are caused by contact with patients in areas that may have contagious illnesses. Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.

*Frequency Key:  Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).