Essential Job functions: 

· Assist the physician and staff with the daily coordination of patient care and physician access. 

· Function as the liaison between patients, staff, and physicians. 

· Maintains efficient patient flow. 

· Delivers direct patient care within the scope of licensure and in accordance with SMG policy. 

· Collects lab specimens according to departmental guidelines. Accurately labels specimens. 

· Prioritizes patient care by implementing physician orders and nursing procedures. 

· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit. 

· Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly. 

· Assures all patients are correctly identified prior to providing and/or documenting care. 

· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit. 

· Employs appropriate and timely use of Tasking in EHR. 

· Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR. 

· Administers injections according to appropriate protocol. Documents injections accurately in EHR. 

· Appropriately demonstrates telephone triage protocols and document in EHR. 

· Schedules appointments appropriately and accurately according to department guidelines. 

· Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste. 

· Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR. 

· Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR. 

· Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR. 

· Checks and maintains logs for emergency equipment according to policy. 

· Facilitates transition of care to UCC/Hospital. 

· Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly. 

Education, Certification, Computer and Training Requirements: 

· Associates degree required. Bachelor’s degree preferred. 

· State Nursing License and BLS certification required upon hire. 

· 0 – 1 years experience. 2-4 years experience preferred. 

· Ability to communicate in English, both orally and in writing. 

· Strong interpersonal and organizational skills. 

· Ability to perform diverse work assignments with time limitations with a high degree of accuracy. 

· Ability to use problem solving, critical thinking and priority setting skills. 

· Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. 

· Experience with Standard Office Technology in a Window based environment preferred. 

· Experience with patient care equipment preferred. 

· Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. 

Travel: 

· Ability to commute to different locations as needed.