At Q-CTRL, our world-class workforce is the key to our success, and the People team is a global enabler focused on unblocking and unleashing growth. We approach the People function differently - we’re an operationally focused, commercially minded team that turns people strategy into operational firepower, helping the business move faster and smarter. Partnering across all teams and levels, we make work simpler and scale the company just ahead of our rapid growth.

Our team supports the rapidly growing global company across 4 different countries. This newly created position reports to the Interim People Operations Manager based in Los Angeles, and works alongside two People Partners based in Sydney and Los Angeles. 

To start you’ll take ownership of the onboarding process, helping us prepare for continued growth in 2027, as well as some routine People activities such as helping manage our ticketing queue and responding to first level queries. This will provide an opportunity to build relationships, understand how different teams operate, and develop your confidence working with managers. 

From the outset, you'll be encouraged to identify opportunities to simplify routine activities and, as your technical expertise develops, explore how AI and automation can improve those workflows. As the repeatable work becomes more efficient, your scope could expand into other employee lifecycle processes or operational projects, with some input into what we improve next.

This is a great opportunity for someone looking to develop toward a People Partner role, build expertise in technology-enabled People Operations, or combine both as the function continues to evolve.

Own end to end onboarding, and immigration. This scope will naturally grow as you develop and realise efficiencies in the way we do things currently.

Build processes within your remit with the wider business, ensuring a positive and scalable employee experience that uses technology effectively to reduce manual intervention by the People team, managers and employees. 

Build your People domain knowledge by owning related People administration, employee records, as well as acting as the first point of contact for People related queries.

Work collaboratively with Finance function for payroll administration input.

Generate people metrics reporting for distribution by the broader People team.

Ideally 2 - 3 years of People or related operational experience, although we're equally interested in candidates with strong technical aptitude and transferable skills.

Great organization skills

Comfortable with technology and systems

Genuinely curious about AI and automation