Peer Support Apprentice

Location: North and Central London
Working Hours: 30
Contract Type: Apprentice
Salary: £10 per hour

The role is London-based, with your main base agreed on offer and potential travel across local delivery sites.

We have an exciting opportunity for five individuals who are passionate about helping others to join our team as a Peer Support Apprentice in the North and Central London area. This role is ideal for someone looking to use their lived experience to support vulnerable individuals affected by mental health challenges, substance misuse, or learning disabilities, while working toward a recognised Health & Social Care qualification to enhance future career prospects. 

What You’ll Be Doing

As a Peer Support Apprentice, you’ll play a vital role in supporting people across a range of community and justice settings. Key responsibilities include:

• Meeting individuals on a one-to-one or multi-agency basis to provide tailored care and support aligned with their care plan.

• Contributing to client care planning and risk management alongside Criminal Justice colleagues.

• Working directly with police, probation officers, and youth offending teams in custody, court, and community environments.

• Supporting clients in community settings or in their homes, promoting engagement with appropriate services while following lone working guidance.

• Acting as a point of contact for individuals seeking support.

• Working collaboratively within a multi-disciplinary team and championing the value of lived experience.

• Building positive, supportive relationships with clients to help them access services that improve their physical and mental wellbeing.

• Providing emotional support, engagement, and guidance to service users and their families/carers on relevant community support services.

• Recording service information accurately and within agreed timescales.

• Attending an education setting one day per week to work towards a recognised qualification.

About You

We’re looking for someone who is compassionate, motivated, and eager to develop. You should have:

• GCSE Maths and English (or equivalent).

  • If not, you must be willing to work towards passing Functional Skills in both alongside the apprenticeship.

• A willingness to complete a minimum Level 2 qualification in Health & Social Care.

• Personal lived experience of mental health issues and/or the criminal justice system (preferred, as we value the unique insight this brings to the role).

• Good IT skills, including confidence using Microsoft Office programmes.

• A full UK driving licence and access to a vehicle (preferred but not essential).

Why Join Us?

• A supportive, inclusive team that values your lived experience.

• Opportunities to grow and progress within a rewarding sector.

• The chance to make a real impact on the lives of vulnerable people across North and Central London.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email [email protected].

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

Closing Date: