Responsibilities:

Line Function

• Responsibility for processing payroll data for a portfolio (40 Clients plus per portfolio) of payroll clients, including:

• Managing Payroll service delivery expectations as directed in established process flow

• Processing of Payrolls from Start to Finish ready for second checking by the UK team, and directed by the UK designated Payroll support specialist.

• Liaison with other team members and adherence to best practice process alignment. Develop and maintain adequate two-way (Internal) flow of information

• Preparing Payments (set up payment transfers) for employee and Partner net pay and all third parties.

• Preparation of partner statements

• Post payroll checking process

• Liaison for all pension payments from start to finish, mainly with the process for Auto Enrolment.

• Maintaining frequent UK communication and status updates

• Ensuring all expected UK payroll calendar deadlines are met and full knowledge of UK holidays are managed (where they affect deadlines)

• Ensuring HMRC deadlines are met, including preparation ready for filing and payment deadlines

• Initial reconciliation and management of client monies to client call account ready for Payroll manager’s sign off

• Daily bank reconciliations for all Payroll accounts

• Ad-hoc work -Provide assistance to other team members as required, particularly at busy times and assist Payroll Manager/Supervisor with covering other staff payrolls during absences

• Maintaining high technical standards and keeping up to date on technical developments by way of technical literature, technical updates and other specifically targeted training courses

• Actively disseminating information, both technical and client related, to other team members to increase awareness of issues affecting client service                    

Skills required:

• Multi discipline awareness to understand inter-company impact

• Risk aware

• Service oriented – to the UK Payroll team

• Good Payroll skills in relation to accuracy and timeliness

• Good written and oral communication

• Willingness to build internal and external relationships and to communicate with all in the team

• Use initiative and identify issues (reporting into Payroll manager/Supervisor)

• Openness to involve management in resolution of issues (where the resolution is not stated)

• High degree of accuracy and attention to detail

• Well organised and a good at following a plan

• Flexible approach

• Able to disseminate information, both technical and client related, to other team members

• Minimum 3 years’ experience in UK payroll

KPIs:

• UK Support specialist expectations met

• Meeting (client, all third party and HMRC) deadlines

• Accurate preparation of client monies

• Positive – best practice, interaction with other team members

• Team worker

• Regular and appropriate communication

• Alignment with Apex core values

• Ongoing professional and technical development