Key Responsibilities  

Payroll Operations & Administration 

• Process and validate complex payroll transactions, reports, and requests for assigned countries/regions, in alignment with global standards and country-specific requirements.  

• Prepare, reconcile, and review payroll reports; validate statutory payments and third-party disbursements as applicable.  

• Investigate, resolve and document complex payroll issues and employee inquiries. Support escalations and engage with agencies or vendors as needed.  

• Monitor payroll mailboxes and manage cases and inquiries through service management tools.  

• Build strong relationships with internal stakeholders and external vendors.  

Compliance, Controls & Documentation 

• Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation. 

• Lead/support audits by supplying requested records and evidence in a timely manner.  

• Ensure regular review and update of payroll documentation including SOPs, process guides, work instructions.  

• Uphold confidentiality and ensure adherence to data privacy regulations. 

Continuous Improvement, System Testing, Projects 

• Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.  

• Analyze impact of process and system changes. Lead/support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.  

• Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities 

Leadership & Team Support 

• Mentor and coach Payroll Analysts and junior team members. 

• Assist Senior Team Lead in task and resource planning, project execution, and daily operations. 

• Support resource onboarding and knowledge transfer activities.  

Qualifications  

Required Qualifications 

• Bachelor’s degree in business, HR, finance, accounting, or related field  

• Minimum 3-5 years of relevant experience in HR or finance/payroll operations, preferably in a shared services or multinational environment. 

• 1–2 years of leadership, mentoring, or coaching experience. 

• Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements 

• Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous). 

• Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Microsoft Office tools. Advanced Microsoft Excel skills  

• Experience with case management or ticketing tools. 

• Excellent English verbal and written communication skills. 

• Strong attention to detail, problem-solving and analytical skills. 

• Ability to prioritize, meet deadlines, and work independently with minimal supervision. 

• High degree of confidentiality and adherence to data privacy and internal controls. 

• Customer-focused with strong stakeholder management skills. 

• Collaborative team player who builds effective working relationships. 

• Adaptable to multiple cultures and cross-functional interactions. 

Preferred Qualifications 

• Experience supporting regional payroll processes. 

• Experience with timekeeping systems or case management tools. 

• Payroll certifications 

• Experience working with external payroll providers (e.g., ADP, EY, Deloitte). 

• Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices. 

• Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools. 

We are an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. 

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