Site: Newton-Wellesley Hospital

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Summary
Under the supervision of the Manager or Director of Support Services, the Patient Transport/Custodian is responsible for assisting patients and visitors as they enter and exit the hospital. Alongside patient transport duties, this role will provide support by performing essential Environmental Services tasks such as sweeping, mopping, and cleaning as directed by the Supervisor. Responsibilities include maintaining both internal and external areas of the campus, as well as actively participating in snow removal and storm preparation activities.

Does this position require Patient Care?
No

Essential Functions
-Maintain a courteous, calm, and pleasant manner at all times.

-Represent the entity in a positive manner in all communications.

-Demonstrate a commitment to maintaining positive and effective work.

-Proactively provide assistance to patients in both entering and leaving the facility.

-Duties include escorting, providing wheelchair assistance, and offering directions, among others.

-Maintain a respectful and professional appearance at all times.

-Use of the two-way radio will be circumspect and professional at all times.

-Participate in departmental emergency procedures.

 

Education
High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Prior experience working with the public 0-1 year preferred

Knowledge, Skills and Abilities
- Excellent oral communication skills.

 

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

 

Onsite

 

2014 Washington Street

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

- /Hourly

 

Grade

SM1203

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework