At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Patient Transition Coordinator will facilitate and monitor the referral workflow from the facility setting to home.

With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.

Our high value rewards package:

• Up to (22) paid holiday and personal days off in year one
• DailyPay: Access your money when you want it!
• Industry-leading 360 You™ benefits program
• Company paid emotional health and wellness support for you and your family
• Adoption assistance
• Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

What you’ll do in this role:

• Organize, track, and build a complete medical record for appropriate patient transition to the home health providers; and confirm start of care for each patient referred.
• Obtain complete/accurate demographic information, medical history including diagnosis for care and primary care physician information.
• Introduce Company to the patient/caregiver, explaining scope of our services, skilled services requested and coordinating start of care visit.
• Identify all post-acute care needs and collaborate with the Account Executive.
• Travel to facilities, doctors’ offices, and hospitals to collect orders and face to face encounter documentation as required.
• Track/follow current patients admitted to facilities.
• Complete the transition of care.

We are looking for compassionate Patient Transition Coordinators with:

• Bachelors degree preferred.
• One plus years of customer service or sales experience.
• Proven ability to interact with individuals at all levels of the organization
• Strong interpersonal skills.
• Maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
• Ability to handle and maintain confidentiality and have strong attention to detail.
• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

We are an equal opportunity employer and value diversity at our company.